DATA DOCTORS

When a computer freezes up, solutions can vary from bypassing cache to OS updates

May 6, 2023, 7:15 AM

(StockSnap.io Photo)

(StockSnap.io Photo)

Q: My computer has begun to freeze on an intermittent basis; what should I do?

A: One of the most annoying situations in computing is when the computer freezes up in the middle of an important task, seemingly out of nowhere.

The reality is that when this happens, it’s a sign that you have a significant issue that needs to be addressed.

Ignoring the freeze-up and rebooting every time can lead to a variety of additional problems, like filling your hard disk up with junk files.

It’s also one of the more complicated issues to troubleshoot because it’s intermittent, which can get frustrating.

Browser Freezes

Since we all spend so much time on the Internet, your browser could be the only problem. To determine this, the next time your web browser freezes, switch to your word processor or another browser to see if they are functioning properly.

If other programs function properly, you’ll want to spend time looking into various browser-related causes and if nothing else works, your problem likely resided with the operating system or faulty hardware.

Common causes for browser freezes include malware, too many tabs opened, third-party add-ons that are conflicting with one another, or a corrupted cache.

Running a full security scan of your computer can check for malware in all areas of your computer. Opening your browser in Safe Mode will disable third-party add-ons or extensions to see if things run smoothly without them.

If you are a ‘taboholic’ that tends to surf with a large number of tabs open, you may be running into a memory issue that can be resolved by closing unneeded tabs or adding RAM (random access memory) to your computer.

Bypass Your Cache

To test for corruption in your browser’s cache (a local copy of commonly used websites), try bypassing it which forces everything to be downloaded from scratch.

If the freezing goes away, it’s time to clear your cache, and if it doesn’t, try uninstalling and reinstalling the browser, especially if another browser works without freezing.

Faulty Hardware

This one can get a little tricky to diagnose unless you are comfortable opening your computer and have spare parts to test with.

One of the first things we do in our service process for freezing computers is to check for obvious signs of blown capacitors on the motherboard.

A faulty memory module can also cause freezing issues, so swapping out the memory as a test is another approach.

If your hard drive is old or completely full, it may be time to replace it with something larger and faster.

OS (Operating System) Issues

Software and OS issues are one of the most common causes of computers with intermittent freezing problems.

If you recently installed a new software program, try uninstalling it to see if the problem goes away.

If your computer hasn’t been maintained in a while, a cleanup of the OS or a complete reinstall may be what’s needed.

Asking For help

If you’re going to ask someone for help, it’s helpful to share a few things with them, such as when it started happening, if it’s intermittent or always happens with specific programs, and if you’ve started noticing any strange noises or excessive heat.

Data Doctors

(Pexels Photo)...

Ken Colburn, Data Doctors

Here’s how to use AI on your smartphone

If your smartphone is relatively new and updated with the latest operating system, you’re using AI-powered tools without even knowing it.

6 days ago

(Pexels Photo)...

Ken Colburn, Data Doctors

Here are which electronics are OK in checked baggage

The primary determinant of what is safe to check in baggage is today’s most common battery technology: Lithium Ion.

13 days ago

DNS can help Arizonans protect their online security...

Ken Colburn, Data Doctors

How Arizonans can protect their cyber safety through DNS

DNS stands for Domain Name Service. It's is a vital element of Internet infrastructure all Arizonans should know about when working online.

20 days ago

(Pexels Photo)...

Ken Colburn, Data Doctors

Here are some useful Windows keyboard shortcuts

Keyboard shortcuts are one of the most underutilized features of any operating system and Windows 11 has many new ones.

27 days ago

Depending on the size of your home or how far outside your home you want the signal to be usable, r...

Ken Colburn, Data Doctors

Here’s how to choose the best WiFi router location

Depending on the size of your home or how far outside your home you want the signal to be usable - for items like security cameras - router placement is critical.

1 month ago

(Pexels photo)...

Ken Colburn, Data Doctors

Here’s how to use macros safely and effectively

Creating a macro is the process of recording keystrokes and mouse clicks for repetitive tasks within a document or spreadsheet.

2 months ago

Sponsored Articles

...

Day & Night Air Conditioning, Heating and Plumbing

Valley residents should be mindful of plumbing ahead of holidays

With Halloween in the rear-view and more holidays coming up, Day & Night recommends that Valley residents prepare accordingly.

...

Sanderson Ford

The best ways to honor our heroes on Veterans Day and give back to the community

Veterans Day is fast approaching and there's no better way to support our veterans than to donate to the Military Assistance Mission.

...

Canvas Annuity

Interest rates may have peaked. Should you buy a CD, high-yield savings account, or a fixed annuity?

Interest rates are the highest they’ve been in decades, and it looks like the Fed has paused hikes. This may be the best time to lock in rates for long-term, low-risk financial products like fixed annuities.

When a computer freezes up, solutions can vary from bypassing cache to OS updates