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Ken Colburn, Data Doctors

What are the pros and cons of using security keys for online accounts?

When it comes to using security keys for your online accounts, there are both pros and cons for users to weigh before deciding which is best.
4 days ago
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Ken Colburn, Data Doctors

The problem with iPhone and Android text messaging

iMessage is the default for iPhone users, which can cause inoperability issues. Depending on your iPhone settings, messages may not make it.
11 days ago
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Ken Colburn, Data Doctors

What to do if your digital calendar has been invaded by spammers

A possible result of calendar spam is malicious links within the details trying to lure you to a dangerous place or an malicious file.
18 days ago
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Ken Colburn, Data Doctors

Here are tips for improving your laptop’s battery life

The age of your laptop’s battery and how many times it’s been charged and discharged also play a large role in its current capacity.
25 days ago
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Ken Colburn, Data Doctors

Here are tips for resolving blue screen errors

There are hundreds of codes that may accompany your specific error, so documenting the exact error is critical to begin the troubleshooting process in an efficient manner.
1 month ago
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Ken Colburn, Data Doctors

Knowing the difference between Google Maps and Waze could get you to your destination faster

Google owns both mapping apps after acquiring Waze in 2013, but kept it as a separate app that focused on different features.
1 month ago
mouse and phone sit in front of keyboard...
Ken Colburn, Data Doctors

Looking for ways to change those erratic mouse fixes? Here are some ideas

Erratic behavior from your mouse can be an indication of many things and all of them should be investigated as soon as possible.
2 months ago
laptop with Google on the display screen...
Data Doctors

Here’s how to know if your Google account has been hacked

One of the most common methods of compromising a Google account is through phishing scams that appear to be security alerts from Google.
2 months ago
(AP Photo/Elise Amendola)...
Ken Colburn, Data Doctors

Arizona tech tips: What’s the difference between Zelle and Venmo

Mobile payment systems like Zelle and Venmo allow you to use your smartphone to transfer money and eliminates the need to write checks.
2 months ago
I need some Arizona tech tips. Will I lose all my saved passwords if I clear the cache in my browse...
Data Doctors

Arizona tech tips: How to clear your browsing data

Q: I need some Arizona tech tips. Will I lose all my saved passwords if I clear the cache in my browser? A: Here's what you need to know.
2 months ago
USB-C on iPhone...
Ken Colburn, Data Doctors

An explanation of the confusing state of USB-C cables

Q: If USB-C is a connection standard, what do the expensive cables do for me over the cheap ones? Here's a quick and simple answer.
2 months ago
woman at printer...
Data Doctors

Here’s how to bypass your printer when filling out forms

A major issue with having a printer in harsh environments is that printer jets can become clogged when they are rarely used, so I’d suggest an alternative.
3 months ago
man holds cellphone...
Ken Colburn, Data Doctors

Here’s what to do if you think your phone is listening to your conversations

As scary as it may seem that big tech is listening to everything we say, the reality of what they are doing is much more invasive.
3 months ago
(Photo by Kirk McKoy/Los Angeles Times via Getty Images)...
Ken Colburn, Data Doctors

Hard drive maintenance tips everyone should know

Depending upon the age and type of hard drive, the potential failures can be mechanical or electronic so the first thing to do is pay attention!
3 months ago
laptop opened on desk...
Data Doctors

Here are 5 critical security tips for your laptop you need to know

There are very significant threats you should protect against and know what to do should you find yourself dealing with them.
4 months ago
man sits on phone...
Data Doctors

A brief explanation on how to schedule text messages

There are plenty of ways that allow users to schedule text messages, but we combined a short list to lend some guidance.
4 months ago
What this Microsoft Alert you're getting means...
Ken Colburn, Data Doctors

What to know about the strange Microsoft alert confusing Arizona’s office workers

Tons of white collar workers in Arizona and other states are getting a Microsoft alert urging them to "Try the new Outlook." Here's why.
4 months ago
Cyber Trust Mark is a huge step forward for cybersecurity in Arizona....
Ken Colburn, Data Doctors

What will the US Cyber Trust Mark mean for Arizona’s tech sector?

The Cyber Trust Mark will have a huge impact on people who use computers, smartphones and other technology across the U.S.
4 months ago
how to clean sticky keys on your keyboard...
Ken Colburn, Data Doctors

Heatwave got your palms sweaty? Try these insider tech tricks to clean up your keyboard

If you're sick of sticky keys slowing you down, you need to know how to clean sticky keys and make your keyboard as good as new.
5 months ago
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Data Doctors

Here are the big benefits to using dark mode on Apple and Android phones

While the initial intent of dark mode was for those low-lighting situations, it’s evolved to be the preferred display mode for many.
5 months ago
iphone and iphone box...
Data Doctors

Apple’s My Photo Stream is shutting down: Here’s what to do

Apple users have had “My Photo Stream" on their devices, and hearing that it’s shutting down may cause anxiety but it shouldn’t.
5 months ago
hands on laptop keyboard file photo...
Ken Colburn, Data Doctors

Check out these 4 alternative options to Microsoft Office

Getting a new computer or laptop has its ups and downs, so we'll walk you through a few possible alternatives to Microsoft Office to help get the process started.
5 months ago
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Ken Colburn, Data Doctors

Here’s why some emails never make it to your inbox

There are a number of possibilities for why emails don't make it to your inbox, some of which you can control and others you can’t.
5 months ago
photo of computer with introduction of ChatGBT on screen...
Data Doctors

Here are tips for how to navigate through AI tool ChatGBT

The world of AI (Artificial Intelligence) is exploding and one of the first generally accessible AI tools, ChatGPT is open for public use.
6 months ago
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Data Doctors

Can home 5G options replace cable internet?

As 5G coverage continues to grow, switching to a fixed wireless service from Verizon or T-Mobile may be a viable cost-saving alternative.
6 months ago
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Ken Colburn, Data Doctors

Here are the best tips for mobile file sharing

Airdrop is Apple’s proprietary method to exchange files between Apple devices and can’t be used to send files directly to Android devices, but there are other options.
6 months ago
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Data Doctors

Random caller? Here are tips for looking up unfamiliar phone numbers

If you've ever wondered who's calling you, then here are some tips for looking up unfamiliar phone numbers.
6 months ago
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Data Doctors

5 tips to speed up Google’s Chrome browser if it has begun to lag

The plethora of extensions available for Google Chrome can be one of many reasons why a users' browsing experience can be noticeably slower.
7 months ago
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Data Doctors

When a computer freezes up, solutions can vary from bypassing cache to OS updates

When a computer freezes, the reality is it’s a sign that you have a significant issue that needs to be addressed.
7 months ago
Windows 11 and Windows 10 operating system logos are displayed on laptop screens for illustration p...
Data Doctors

Tips for knowing how and when to upgrade to Windows 11

Windows 10 isn’t being discontinued; it’s coming up to its ‘End Of Life’ in Microsoft’s support lifecycle.
7 months ago