ARIZONA NEWS

Home warranty company agrees to $150K settlement in Arizona over fake reviews

Nov 30, 2021, 4:15 AM | Updated: 12:03 pm
(Pexels photo)...
(Pexels photo)
(Pexels photo)

PHOENIX — More than 1,300 Arizonans who purchased home warranty services from a company accused of misleading consumers will get restitution as part of a consent judgment, Attorney General Mark Brnovich’s Office announced Monday.

Amazon Home Warranty – which is not related to Amazon.com – will pay $150,000 to settle a lawsuit accusing the company of posting fake five-star reviews, falsely advertising how long they had been in business and attempting to hide the true identity of the company’s officers.

The company will pay $105,000 in customer restitution as part of the consent judgment, along with $35,000 in civil penalties, $10,000 in attorneys’ fees and the cost of a claims administrator to disburse consumer restitution.

“My office is vigilant every day in the fight against deceptive practices, especially in the home warranty industry,” Brnovich said in a press release.

“All companies must be truthful at every level with their marketing and advertising.”

The consent judgment also requires Amazon Home Warranty within 60 days to remove all misleading business information and fake reviews or testimonials from all public platforms they maintain, including the company’s website, Facebook and LinkedIn pages.

It also requires the company to contact third-party platforms and ask those platforms to remove misleading information, along with all fake or unverified customer reviews.

We want to hear from you.

Have a story idea or tip? Pass it along to the KTAR News team here.

Arizona News

(Facebook Photo/Please Help Find Daniel)...
Kevin Stone

7 months after Phoenix’s Daniel Robinson went missing, dad keeps searching

Seven months after Daniel Robinson went missing after leaving a remote West Valley job site, his father’s relentless search efforts continue.
14 hours ago
(Facebook Photo/Thunderbird School)...
KTAR.com

ASU Thunderbird School aims for 100M students by 2030 with free program

Aided by a donation of $25 million, Arizona State University announced ambitious plans Thursday to add 100 million students in eight years with the upcoming launch of a free global learning initiative.
14 hours ago
Eddie Lewis gets a COVID-19 test done by a health care worker on Jan. 13, 2022, in North Miami, Flo...
KTAR.com

Arizona expert warns that omicron poses serious threat despite being ‘milder’

The omicron variant may be causing a smaller percentage of serious illnesses than previous versions of COVID-19, but it still poses a serious threat, an Arizona medical expert warned.
14 hours ago
(Pexels Photo)...
Associated Press

Casa Grande cancels annual O’Odham Tash, Cowboy Days, cites pandemic

The pandemic has prompted Casa Grande to cancel the south-central Arizona city's annual event celebrating Native American culture and the spirit of the American cowboy.
14 hours ago
(U.S. Air Force Photo)...
Associated Press

Air Force Thunderbirds to open show season at Glendale’s Luke AFB

The Thunderbirds, the U.S. Air Force's aerial demonstration squadron, have begun a monthlong training trip to Arizona and New Mexico in preparation for their 2022 show season.
14 hours ago
(Facebook Photo/Kathy Hoffman)...
Danny Shapiro

Arizona schools chief Hoffman urges Legislature to act on spending limit measure

Arizona Superintendent of Public Instruction Kathy Hoffman is worried politics and a noncommittal Legislature could jeopardize over $1.1 billion in school funding due to a 40-year-old spending limit.
14 hours ago

Sponsored Articles

...
Arizona State University

This is the best year to get your MBA

Getting a master’s degree is a major commitment of time, energy, and money, so returning to school — even if you’re thinking about a part-time program that allows you to keep working — is one of the biggest decisions of your career.
...
Arizona State University

Gain insights on next year’s trends at 58th Annual Economic Forecast Luncheon

Employment is recovering from the severe contraction induced by the pandemic, but it is still way below levels at the start of 2020. Can it fully recover in the coming year?
...
Sanderson Ford

Sanderson Ford offers cars and deals for all this holiday season

Sanderson Ford’s No! Vember Black Friday sale is giving an opportunity to purchase a new 2021 vehicle just in time for the holiday season.
Home warranty company agrees to $150K settlement in Arizona over fake reviews