DATA DOCTORS

Tips for buying smartphones: A used edition could be right for you

Jan 6, 2024, 5:00 AM

Which smart phone is right for you? (Photo by Jaap Arriens/NurPhoto via Getty Images)...

Which smart phone is right for you? (Photo by Jaap Arriens/NurPhoto via Getty Images)

(Photo by Jaap Arriens/NurPhoto via Getty Images)

Q: Looking to buy a lower-cost smartphone and want to understand the differences between refurbished and used smartphones?

A: The yearly improvement in smartphone technology leads many people to get rid of perfectly good smartphones in pursuit of owning the ‘latest and greatest’ technology.

This trend has led to a thriving used smartphone market that is estimated to have over 75 million units shipped in 2023.

If you don’t need to own the latest and greatest, you can save a lot of money buying older generations that were ‘top of the line’ just a few years ago.

What you buy and where you buy can be the difference between a great deal and a total nightmare.

Refurbished vs. Used

When you go shopping for a used phone, you’ll generally see these two options and there are meaningful differences.

Refurbished smartphones, especially directly from the manufacturer, tend to be very close to new condition and come with a warranty of some sort.

A properly refurbished smartphone will go through testing, repair (if necessary), and cleaning including the replacement of faulty parts.

Refurbished phones are generally newer generation devices that were returned by the original owner for a variety of reasons that can range from a serious defect to being a trade-in, or because they simply changed their mind.

Once a smartphone has been activated by a customer, it can no longer be sold as new even if they return it quickly.

This also means that refurbished devices tend to be more expensive than traditional used phones and often just a little cheaper than a new device depending on the age.

By design, refurbished devices should be more reliable because of the intensive testing and reconditioning (if needed).

Used smartphones are generally sold in as-is condition with little to no refurbishment. Some places that sell used smartphones may use the term ‘reconditioned’ which shouldn’t be considered the same as refurbished.

Reconditioned can mean they simply cleaned the device or it can mean they changed a scratched screen as each reseller decides on their parameters for this term. In all cases, don’t expect a reconditioned smartphone to be in ‘like-new’ condition.

Reputable Used Smartphone Options

Buying a smartphone that is a couple of generations old can save you hundreds of dollars, but it’s best to buy from sources that provide some form of recourse if the device isn’t as expected.

I’ve purchased half a dozen used smartphones over the years and have always had a good experience.

Long-standing websites like Gazelle (https://gazelle.com – since 2007) and Swappa (https://swappa.com – since 2010) offer different ways to buy a used device but both make sure the device hasn’t been stolen.

Gazelle buys used devices from individuals, reconditions them, and resells them while Swappa connects buyers and sellers directly which can mean lower prices.

Gazelle offers a 30-day return period while Swappa uses Paypal for buyer protection and a strict criterion for listing devices.

Amazon has a ‘Renewed’ program that offers a 30-day return option and Back Market is a global resource for shopping with their certified resellers.

As with any purchase of a pre-owned item, it’s buyer beware, so do your research on the reseller and the used device’s past reviews.

Data Doctors

(Pexels Photo)...

Ken Colburn, Data Doctors

Here’s why you should use Gmail’s unsubscribe tool

Many 3rd party tools offer to help, but in virtually every case, it requires giving up some privacy, so using Gmail’s built-in option is my current preference.

9 days ago

(Pexels Photo)...

Ken Colburn, Data Doctors

Here are your options for resetting your forgotten passwords

If a forgotten password is easily reset, it’s not much of a security barrier, which is why resetting can get complicated.

16 days ago

Several plugs are seen attached to a power strip surge protector....

Data Doctors

Here’s what you need to know before buying a power strip to protect multiple devices

If you are looking for a power strip to protect a large number of devices, here's what you need to know before buying one.

23 days ago

Find something you downloaded: Steps for Android, iOS...

Ken Colburn, Data Doctors

Arizonans: Can’t find something you downloaded to your smartphone a while ago? Try this

Want to find something you downloaded to your smartphone? Files can be easy to use. Follow these steps for Androids and iOS.

30 days ago

Moving your Cox email to Yahoo Mail? Learn about the transition process, from webmail access to ema...

Data Doctors

Data doctors: Beware of Cox to Yahoo email transition scams

Moving your Cox email to Yahoo Mail? Learn about the transition process, from webmail access to email client settings.

1 month ago

How to sync smartphones to Windows computers: Arizona tips...

Data Doctors

Tech tip for Arizonans: How to sync smartphones to Windows computers

Want to learn how to sync smartphones to Windows computers? This article from the Data Doctors explains which steps to take.

1 month ago

Sponsored Articles

...

COLLINS COMFORT MASTERS

Here are 5 things Arizona residents need to know about their HVAC system

It's warming back up in the Valley, which means it's time to think about your air conditioning system's preparedness for summer.

...

DISC Desert Institute for Spine Care

Sciatica pain is treatable but surgery may be required

Sciatica pain is one of the most common ailments a person can face, and if not taken seriously, it could become one of the most harmful.

...

Collins Comfort Masters

Here’s 1 way to ensure your family is drinking safe water

Water is maybe one of the most important resources in our lives, and especially if you have kids, you want them to have access to safe water.

Tips for buying smartphones: A used edition could be right for you