ARIZONA NEWS

Cyber attack on health insurance provider could prevent Arizonans from getting prescriptions

Feb 25, 2024, 3:00 PM | Updated: 8:00 pm

A portion of UnitedHealth Group Inc.'s campus in Minnetonka, Minn. (AP Photo/Jim Mone, File)...

A portion of UnitedHealth Group Inc.'s campus in Minnetonka, Minn. (AP Photo/Jim Mone, File)

(AP Photo/Jim Mone, File)

PHOENIX — A cyber attack on Change Healthcare’s technology systems is impacting the ability of some patients to fill prescriptions at local pharmacies.

UnitedHealth Group, which acquired Change Healthcare in October 2022, filed a report to the U.S. Securities and Exchange Commission on Wednesday providing details of the incident.

“UnitedHealth Group (the “Company”) identified a suspected nation-state associated cyber security threat actor had gained access to some of the Change Healthcare information technology systems. Immediately upon detection of this outside threat, the Company proactively isolated the impacted systems from other connecting systems in the interest of protecting our partners and patients, to contain, assess and remediate the incident,” the group said in the report.

The report went on to say that certain networks and transactions would not be accessible.

Pharmacies like CVS and Walgreens have reported delays in getting prescriptions to customers as a result.

The Naval Hospital Camp Pendleton also reported disruptions, saying outpatient prescriptions were being processed manually until the issue is resolved.

Where to find updates

Updates to the event have been posted on a health-tech service business website that is part of the UnitedHealth Group umbrella called Optum.

“We are working on multiple approaches to restore the impacted environment and will not take any shortcuts or take any additional risk as we bring our systems back online,” Optum said in a recent update.

The issue was first cited by the Cybersecurity & Infrastructure Security Agency (CISA) as CVE-2024-1709 on Thursday.

CISA described the critical vulnerability and exposure (CVE) as, “an authentication bypass vulnerability that allows an attacker with network access to the management interface to create a new, administrator-level account on affected devices.”

No timetable has been set for when operations will return back to normal.

We want to hear from you.

Have a story idea or tip? Pass it along to the KTAR News team here.

Arizona News

Live Love is a nonprofit dedicated to improving local communities. (Live Love photos/via Facebook)...

David Veenstra

Chandler approves long-term partnership for new community center development

The city of Chandler reached an agreement with nonprofit Live Love to be able to use a new community center currently being developed. 

1 hour ago

southern Arizona rancher George Alan Kelly...

Associated Press

Jurors don’t have a verdict yet in an Arizona rancher’s trial for fatally shooting a migrant

A jury in southern Arizona is still deliberating in the trial of a rancher charged with fatally shooting an unarmed migrant on his property near the U.S.-Mexico border.

3 hours ago

During an earnings call on April 18, 2024, the Taiwan Semiconductor Manufacturing Co. said engineer...

Amy Edelen/Phoenix Business Journal

Wafer production underway at TSMC’s Phoenix factory; Q1 earnings beat expectations

Taiwan Semiconductor Manufacturing Co. is making “significant progress” on its north Phoenix site with engineering wafer production already underway.

5 hours ago

Repeat killer sentenced to life in prison after murdering girlfriend...

KTAR.com

Tempe man sentenced to life in prison for murdering girlfriend

The Maricopa County Attorney's Office said it sentenced Gary Cox, 60, a repeat killer, to life in prison for murdering his girlfriend.

6 hours ago

Mugshot of Alvin Massenburg II, who was arrested April 17, 2024, in connection with a fatal shootin...

KTAR.com

Suspect arrested 2 days after deadly shooting at Phoenix smoke shop

An arrest has been made in a Phoenix smoke shop shooting that left one man dead earlier this week, authorities announced Friday.

7 hours ago

Arizona Attorney General Kris Mayes speaks to reporters in Phoenix after the state Supreme Court up...

Kevin Stone

Arizona’s near-total abortion ban can’t be enforced before June 8, AG Kris Mayes tells providers

Arizona's near-total abortion ban can't be enforced before June 8, the state's top legal officer told medical providers this week.

8 hours ago

Sponsored Articles

...

Condor Airlines

Condor Airlines can get you smoothly from Phoenix to Frankfurt on new A330-900neo airplane

Adventure Awaits! And there's no better way to experience the vacation of your dreams than traveling with Condor Airlines.

...

Midwestern University

Midwestern University Clinics: transforming health care in the valley

Midwestern University, long a fixture of comprehensive health care education in the West Valley, is also a recognized leader in community health care.

(KTAR News Graphic)...

Boys & Girls Clubs

KTAR launches online holiday auction benefitting Boys & Girls Clubs of the Valley

KTAR is teaming up with The Boys & Girls Clubs of the Valley for a holiday auction benefitting thousands of Valley kids.

Cyber attack on health insurance provider could prevent Arizonans from getting prescriptions