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More than 2,100 Arizonans affected after voting registration site update

(AP Photo/M. Spencer Green, File)

PHOENIX — After moving to Arizona in January, Nicole Sullivan submitted a registration to vote. She saved a copy and put it out of mind as she waited to receive her card.

That registration card never came. She checked her Arizona.Vote account and it confirmed she had registered.

She wasn’t concerned until she realized around July 20 that her early ballot for the August primary elections never came in. When she went back online, it said the voter profile could not be found. She called the Maricopa County Recorder’s Office.

Sullivan’s story happened to more than 2,000 Arizona citizens over the last few months. The Secretary of State’s Office identified 2,174 Arizonans, including 1,345 people in Maricopa County, who had been affected by this issue.

When the Arizona MVDNow portal to register to vote launched in April, it mistakenly allowed people to submit a voting registration form without an Arizona driver’s license or Arizona non-operating ID. Those registrations were flagged by the system.

“For a brief period of time during the summer, people were able to use that system without having one of those things in place,” said Arizona Secretary of State Katie Hobbs. “It flagged those registrants as not having sufficient ID, so we were able to catch that.”

Maricopa County Recorder’s Office said it sent letters with a paper registration form on June 10 to impacted citizens informing them of the need to re-apply with the proper forms of ID.

Sullivan said she didn’t get a letter. She wouldn’t have known that she was not registered if she hadn’t been waiting to receive a mail-in ballot.

“I don’t think it was malicious at all. I recently moved here … I know some of my mail is still being forwarded,” Sullivan said. “But what didn’t make sense to me about that is that if they mailed those letters on June (6), why on June 23 and July 6 could I see that my status as a voter was active online?”

While the registration date has passed, Hobbs said those affected by the website would need to complete their registration and the date is when they initially submitted the application.

“If voters started the process prior to the registration deadline of July 6 and they complete the process before election date, then they are eligible to vote in the Aug. 4 election,” Hobbs said.

Sullivan, who is a disabled veteran and has a young kid with special needs, registered for early voting because she is unable to stand in long voting lines. She is being brought a ballot by a special elections committee.

Time is running out for others who had registration difficulties. The Recorder’s Office encouraged anyone who is concerned to find their voting status at BeBallotReady.Vote before election day to make sure they are registered.

KTAR News’ Taylor Kinnerup contributed to this story.

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