With the monsoon season on its way, Arizona Public Service (APS) is making it easy for customers to access the latest outage information on their phones.
The new mobile-friendly outage map launched this spring. It allows customers to see exactly where outages are and the number of customers affected. It will also tell customers when power is expected to be restored.
“If there are downed power lines or wires in their neighborhood, we want to make sure they have that information so they can stay safe,” said APS spokeswoman Jenna Shaver.
The map, which refreshes about every five minutes, lets customers report a power outage. It also allows customers to find emergency response sites when needed, like dry ice distribution.
“Customers are already using it,” Shaver said. “It’s information that they want to know [and] need to know in an outage.”
Shaver said APS crews train year round to restore power as quickly as possible during monsoon season. Customers can also sign up for text or email alerts about power outages affecting their neighborhoods.
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