Arizona AG’s Office warns about student loan scams with payments set to resume

Aug 14, 2023, 2:00 PM

PHOENIX — With student loan repayments beginning soon, Arizona Attorney General Kris Mayes is warning consumers about possible scams.

“It’s important for borrowers to beware that scammers may attempt to take advantage of them,” Mayes said in a press release.

“Knowing the signs of a scam, particularly around debt relief and loan consolidation, can help borrowers avoid being defrauded by bad actors. If borrowers feel they have been scammed, they should file a complaint with the Attorney General’s Office for assistance.”

Mayes said consumers should beware of scam calls, emails, texts and letters.

First, the attorney general advised consumers to update their contact information within their profile on the loan servicer’s website and in the Student Aid profile. Then, the auto-debt enrollment should be reviewed or consumers should sign up for the first time.

Consumers should also be looking into the Loan Simulator to discover a repayment plan that meets their needs or to choose to consolidate their loans.

Finally, borrowers are advised to consider applying for an income-driven repayment plan, which can make payments more affordable, depending on income and family size.

Here are other tips to consider:

  • Do not provide a borrower’s FSA ID to unknown or unsolicited sources.
  • The government won’t request payments through cryptocurrency or gift cards.
  • Be cautious of loan assistance offers that promise fast or immediate debt forgiveness.

If a borrower believes they’ve been a victim of a student loan scam regarding federal student loans, they should contact the U.S. Department of Education or the lender directly to check on the status of the loan. A consumer complaint can also be filed online.

We want to hear from you.

Have a story idea or tip? Pass it along to the KTAR News team here.

Arizona News

Several juveniles were arrested after an alleged riot broke out at a behavioral center. (Facebook F...

Several minors arrested after alleged fight breaks out at Phoenix behavior center

A number of minors were arrested Saturday after a large fight allegedly broke out at a behavior center in Phoenix, authorities confirmed.

7 hours ago


KTAR Video

Video: Initial reaction to Donald Trump rally shooting #news

Larry Gaydos and Joe Huizenga react to the Donald Trump rally shooting in a KTAR News special programming and question the type of security that could allow such an event to unfold.

9 hours ago

Republican presidential candidate former President Donald Trump is surrounded by U.S. Secret Servic...

Arizona politicians react to shooting at Trump rally in Pennsylvania

Arizona politicians quickly weighed in after the shooting at Donald Trump's rally on Saturday in Pennsylvania, which is being investigated as an assassination attempt.

10 hours ago

The Arizona Corporation Commission have been working to make sure that utilities have enough capaci...

Bailey Leasure

Arizona Corporation Commission working to ensure utilities hold up during heat wave

The Arizona Corporation Commission have been working to make sure that utilities have enough capacity to meet demand during excessive heat.

14 hours ago

FILE - Members of the Henderson Fire Department load Deb Billet, 66, into an ambulance before trans...

Associated Press

Things to know about heat deaths as a dangerously hot summer shapes up in the western US

A dangerously hot summer is shaping up in the U.S. West, with heat suspected in dozens of recent deaths.

16 hours ago

(Mesa Police Department)...

Traffic fatalities in Arizona decreased slightly in 2023

The number of traffic fatalities in Arizona decreased by about 1% in 2023 compared to 2022, according to the Arizona Department of Transportation.

18 hours ago

Sponsored Articles


Sanderson Ford

3 new rides for 3 new road trips in Arizona

It's time for the Sanderson Ford Memorial Day sale with the Mighty Fine 69 Anniversary, as Sanderson Ford turned 69 years old in May.


Collins Comfort Masters

Here’s how to be worry-free when your A/C goes out in the middle of summer

PHOENIX -- As Arizona approaches another hot summer, Phoenix residents are likely to spend more time indoors.


Condor Airlines

Condor Airlines can get you smoothly from Phoenix to Frankfurt on new A330-900neo airplane

Adventure Awaits! And there's no better way to experience the vacation of your dreams than traveling with Condor Airlines.

Arizona AG’s Office warns about student loan scams with payments set to resume