ARIZONA NEWS

Northern Arizona University program preparing students for future in hospitality industry

Jan 14, 2022, 4:45 AM
(Pexels photo)...
(Pexels photo)
(Pexels photo)

PHOENIX — The pandemic may have thrown the hospitality industry a curveball, but it’s coming back in a big way.

Northern Arizona University’s School of Hotel and Restaurant Management is working to prepare students for a future in the industry as new positions continue to open up.

The program gets students ready for a variety of jobs within the hospitality industry, from nutrition and catering to marketing and software development for restaurants.

“The objective of the program is to teach leadership skills, management skills… skills that will prepare the student for a life-long learning experience,” Dr. Robert Cannon, an assistant professor with the program, said.

He added struggles in the industry over the past few years have actually opened up some new doors.

“Turbulent times can create opportunity that may not have been there before,” he said. “I tell our students to be very flexible, have a sense of urgency and be a change agent when change needs to occur.”

That change is happening quickly in Arizona. The state’s population continuing to grow year over year is one obvious reason, but Cannon said other factors are contributing to the state’s expanding hospitality sector.

“We’re in between two very populous states, California and Texas, so we have a lot of cross travel,” he said. “Plus, consumers want to get out and travel this summer and spring.”

Cannon acknowledges the hospitality industry isn’t a life-long career for many of its workers.

The Bureau of Labor Statistics found turnover in the hospitality industry sits at around 70% to 80% annually, which is yet another reason new workers are so in demand.

“We’re trying through our educational programs, our governmental programs and our industry trade associations… to tell workers getting into the industry that it’s not just a pass-through career,” Cannon said. “Our students today know this can be a life-long career.”

NAU’s School of Hotel and Restaurant Management operates on the university’s Flagstaff campus, as well as through partnerships with Scottsdale and Pima community colleges.

We want to hear from you.

Have a story idea or tip? Pass it along to the KTAR News team here.

Arizona News

Barry Markson (Twitter photo/BarryMarkson1)...
Mike O'Neil/The Think Tank

Think Tank talks with practicing attorney and KTAR host Barry Markson

Practicing attorney and sometimes KTAR News 92.3 FM host Barry Markson joins this week's Think Tank to discuss his take on Biden’s recent speech and other topics.
17 hours ago
(Pexels Photo)...
Wills Rice

Storm brings rain, strong wind gusts to metro Phoenix Saturday night

A storm rolled through metro Phoenix Saturday night, bringing rain and wind across the Valley.
17 hours ago
A Valley Metro Rail train drives through downtown on March 26, 2020 in Phoenix, Arizona. Despite fe...
KTAR.com

Phoenix receives $920K for 5-mile streetcar route development in Mesa

The city of Mesa on Friday received a $920,000 grant to manage the planning of a 5-mile streetcar route that would connect four activity centers within the municipality.
17 hours ago
(Phoenix Police Department Photo)...
KTAR.com

Phoenix police seek public’s help in identifying suspects who shot 2 teens in December

The Phoenix Police Department is seeking the public's assistance in identifying three suspects who shot two 15-year-old teens in December.
17 hours ago
(Grand Canyon Railway Photo)...
KTAR.com

Steam locomotives to pull Grand Canyon Railway trains 11 times this year

The Grand Canyon Railway announced 11 dates for 2022 when vintage steam locomotives will lead the way to and from Arizona's top tourist attraction.
17 hours ago
Arizona State Courts Building (Arizona Governor's Office Photo)...
Associated Press

Arizona Senate’s privilege argument rejected by appeals court

A state appeals court says legislative privilege does not broadly protect the Arizona Senate from having to release hundreds of public records related to the review of the 2020 election.
2 days ago

Sponsored Articles

GLENDALE, AZ - DECEMBER 27: Wide receivers John Brown #12 and Larry Fitzgerald #11 of the Arizona C...
Arizona Department of Gaming

The most memorable games in Arizona sports history every fan needs to know

Sports teams in Arizona have seen their fair share of instant classic games, but there's a few that every fan needs to know.
...
Canvas Annuity

Annuity basics: how to retire with a guaranteed paycheck for life

Does the thought of retirement fill you with stress or with happiness? Everyone wants to spend their retirement in a way that brings them the most joy, whether that’s traveling the world or spending extra time at home with grandkids.
...
DISC DESERT INSTITUTE FOR SPINE CARE

What you need to know about spine health

With 540 million people suffering from lower back pain, it remains the leading cause of long-term disability. That’s why World Spine Day on Oct. 16 will raise awareness about spinal health with its theme, BACK2BACK. “BACK2BACK will focus on highlighting ways in which people can help their spines by staying mobile, avoiding physical inactivity, not overloading […]
Northern Arizona University program preparing students for future in hospitality industry