Peloton plans to open member support center in Tempe, hire 350

Aug 11, 2021, 10:30 AM
(Peloton Photo)...
(Peloton Photo)
(Peloton Photo)

PHOENIX – Exercise-at-home juggernaut Peloton announced plans to launch a member support center in Tempe later this year.

The company said it will open the 50,000-square-foot campus near Price Road and University Drive in October.

Peloton told KTAR News 92.3 FM on Wednesday it’s looking to hire 350 employees for the new location.

Mason Paul, a Tempe member support supervisor, said the company is seeking customer service candidates with outgoing personalities.

“No one wants to call in and talk to a robot, no matter how efficient it might be,” he said in a Tuesday press release.

“We’re also looking for experience, whether in a call center, a grocery store, a gas station or even a college. Sometimes it’s even better if you don’t have call center experience because you have more customer service experience and not customer ‘handling’ experience.”

Peloton sells internet-connected exercise bicycles and treadmills and offers subscription access to livestreamed and on-demand workout classes.

The company, which surged in popularity as people shunned gyms during the COVID-19 pandemic, started member support operations out of its New York headquarters in 2014. Four years later, Peloton opened its first dedicated member support center in Plano, Texas.

KTAR News 92.3 FM’s Jeremy Foster contributed to this report.

Lifetime Windows & Doors

We want to hear from you.

Have a story idea or tip? Pass it along to the KTAR News team here.

Arizona News

In the first half of 2019, more than 3.27million pedestrians crossed frmo Mexico to the U.S. throug...
SuElen Rivera

Santa Cruz County sheriff, who oversees Nogales, believes ‘there is no invasion’ at the southern border

Santa Cruz County Sheriff David Hathaway said on Wednesday he doesn't believe there is an invasion at the southern Arizona border.
5 hours ago
(Facebook Photo/Downtown Mesa)...

Inaugural Beards and Brews Booze Crawl coming to downtown Mesa on Saturday

Get in the holiday spirit this weekend with a new pub crawl in downtown Mesa this Saturday called Beards and Brews Booze Crawl.
5 hours ago
(City of Phoenix Photo)...
Kevin Stone

Phoenix boosts lifeguard pay incentive to $3,000 for 2023 pool season

After only having enough staff to open about half of its pools in 2022, the city of Phoenix is upping its incentive to lifeguards for next year.
5 hours ago
(Facebook Photo/City Government of Chandler, Arizona)...

Chandler City Council approves policy to prohibit acts of discrimination

The Chandler City Council voted 6-1 to adopt an ordinance that prohibits discrimination during Monday’s meeting.
1 day ago
(Photo by Mike Simons/Getty Images)...
Associated Press

Execution warrant requested for Arizona death row inmate

The Arizona Attorney General’s Office has requested the state Supreme Court issue a warrant of execution for death row inmate Aaron Gunches.
1 day ago
(Facebook Photo/Angel Zamora)...

2 Phoenix police officers charged with assault in October incident with shooting suspect

Charges against two Phoenix police officers accused of assaulting a shooting suspect during an October arrest have been submitted to the Maricopa County Attorney's Office.
1 day ago

Sponsored Articles

Quantum Fiber

How high-speed fiber internet can improve everyday life

Quantum Fiber supplies unlimited data with speeds up to 940 mbps, enough to share 4K videos with coworkers 20 times faster than a cable.
Children’s Cancer Network

Children’s Cancer Network celebrates cancer-fighting superheroes, raises funds during September’s Childhood Cancer Awareness Month

Jace Hyduchak was like most other kids in his kindergarten class: He loved to play basketball, dress up like his favorite superheroes and jump as high as his pint-sized body would take him on his backyard trampoline.
Day & Night Air Conditioning, Heating and Plumbing

Here are 4 signs the HVAC unit needs to be replaced

Pool renovations and kitchen upgrades may seem enticing, but at the forefront of these investments arguably should be what residents use the most. In a state where summertime is sweltering, access to a functioning HVAC unit can be critical.
Peloton plans to open member support center in Tempe, hire 350