ARIZONA NEWS

Arizona power company to extend halt on late payment fees into fall 2021

Dec 29, 2020, 2:00 PM | Updated: 9:01 pm

(Facebook Photo/Arizona Public Service)...

(Facebook Photo/Arizona Public Service)

(Facebook Photo/Arizona Public Service)

PHOENIX – The largest power company in Arizona said late fees will be waived into next fall and give customers more time to pay their bills, as the state continues to struggle through the coronavirus pandemic.

Arizona Public Service announced Monday that the fees for failure to pay will be suspended until Oct. 15, 2021. The utility has extended the deferment multiple times since March, including a recent move to cover the month of December that included shutoffs.

Starting with January bills, APS will automatically place residential customers with past due balances of $75 or more on an eight-month payment plan. The move also will apply to business customers.

The company said in a press release that it has provided $10.5 million in support funding to 65,000 customers.

A special fund paid for one-time bill credits of up to $300 for residential customers and $1,000 for small businesses.

“We are genuinely here to work with our customers and provide help and support,” APS executive Monica Whiting said in the release.

Whiting added that customers who might need more than eight months to get current on their bills or owe less than $75 should call the care center to learn about options.

““We … can connect them to utility bill assistance programs, energy efficiency programs and service plan options that may help reduce future bills,” she said.

Assistance for limited-income customers includes bill discounts and credits, and help finding special COVID relief programs.

We want to hear from you.

Have a story idea or tip? Pass it along to the KTAR News team here.

Arizona News

Bob Sanders will officially become the Buckeye police chief on March 3, 2024. (Buckeye Photo)...

KTAR.com

Buckeye appoints new police chief to lead West Valley city

Buckeye announced Tuesday it had promoted Bob Sanders to police chief after serving a decade as deputy police chief in the West Valley city.

20 minutes ago

Saiya, at First Avenue and McKinley Street in the Roosevelt Row area, had its last beam placed on t...

KTAR.com

Downtown Phoenix apartment tower Saiya reaches construction milestone

A downtown Phoenix high-rise apartment tower that has been under construction for nearly two years recently reached a milestone ahead of its anticipated summer opening.

1 hour ago

Peso pluma singing on Mesa's Sloan Park stage in 2023....

KTAR.com

Mexican singer Peso Pluma to stop in Phoenix on ‘Exodo’ tour this fall

Mexican singer Peso Pluma announced a stop in Phoenix on his upcoming tour, officials said.

3 hours ago

Firefighters at the scene of a house fire in Goodyear, Arizona...

KTAR.com

West Valley firefighters rescue elderly woman from burning home

West Valley firefighters rescued an elderly woman from an overnight house fire in Goodyear, authorities said.

4 hours ago

Kari Lake greets supporters after announcing her bid for the seat of U.S. Sen. Kyrsten Sinema on Oc...

Kevin Stone

Here’s what Kari Lake said about abortion, Ukraine, border, more in wide-ranging interview

Arizona U.S. Senate hopeful Kari Lake discussed her views on abortion, the war in Ukraine, border security and more in a wide-ranging radio interview Monday.

5 hours ago

...

KTAR Video

Video: Arizona Speaker of the House explains tough immigration law for your review

Ben Toma, Arizona Speaker of the House, explains tough immigration law for your review. Video: Jeremy Schnell and Felisa Cárdenas/KTAR News

5 hours ago

Sponsored Articles

...

Collins Comfort Masters

Here’s 1 way to ensure your family is drinking safe water

Water is maybe one of the most important resources in our lives, and especially if you have kids, you want them to have access to safe water.

...

Day & Night Air Conditioning, Heating and Plumbing

Day & Night is looking for the oldest AC in the Valley

Does your air conditioner make weird noises or a burning smell when it starts? If so, you may be due for an AC unit replacement.

...

FanDuel

The 2023 Diamondbacks are a good example to count on the underdog

The Arizona Diamondbacks made the World Series as a surprise. That they made the playoffs at all, got past the Milwaukee Brewers in the NL Wild Card round, swept the Los Angeles Dodgers in the NLDS and won two road games in Philadelphia to close out a full seven-game NLCS went against every expectation. Now, […]

Arizona power company to extend halt on late payment fees into fall 2021