ARIZONA NEWS

Arizona to get $5M in proposed Apple settlement over iPhone throttling

Nov 20, 2020, 4:00 PM | Updated: 9:11 pm
(Pexels photo)...
(Pexels photo)
(Pexels photo)

PHOENIX — Arizona Attorney General Mark Brnovich announced a settlement Wednesday with tech giant Apple regarding the company’s throttling of consumers’ iPhones.

The state will receive $5 million from Apple, according to the release, as part of a $113 million multistate settlement.

Apple supposedly throttled batteries through a software update for various models of the iPhone 6 in January of 2017 and later the iPhone 7 in December 2017 to stop unexpected power-offs, an issue the complaint alleges affected millions of iPhone devices worldwide each day in late 2016.

The complaint says some consumers were able to fix the unexpected power-offs by replacing their batteries, but Apple during the time never confirmed a battery replacement would fix the issue.

The attorneys general allege the company limited the phones’ hardware performance through software updates to cover up battery problems in the phone rather than disclosing the issue or replacing the battery.

Apple, according to the complaint, also minimized the breadth and depth of the unexpected power-off problem, saying at the time the issue was found in a small number of devices.

“Big Tech companies must stop manipulating consumers and tell them the whole truth about their practices and products,” Brnovich said in the release. “I’m committed to holding these goliath technology companies accountable when they conceal important information from users.”

Even though consumers eventually learned about the company’s battery throttling, the complaint says Apple reaped the benefits for around a year, telling customers their batteries did not need to be replaced, leading many to believe the only way to get improved performance was to purchase a new iPhone.

The complaint says consumers were far more likely to replace batteries rather than upgrade to another iPhone when properly informed of the unexpected power-off issue and Apple’s throttling disclosures.

Apple’s unfair and deceptive acts and practices potentially increased the company’s sales by millions of devices per year, according to the complaint.

Apple apologized for the battery throttling while agreeing to replace batteries at a steeply discounted price, but the company has never acknowledged any wrongdoing.

The company in March 2018 gave iPhone users the ability to turn off the throttling mechanic.

Along with the $5 million, Apple must provide truthful information to customers about battery health, performance and power management in various forms and in the iPhone user interface itself.

The company was also forced to pay up to $500 million in consumer restitution.

Apple generates $275 billion annual revenue and has a market value of $2 trillion.

The Associated Press contributed to this report.

Lifetime Windows & Doors

We want to hear from you.

Have a story idea or tip? Pass it along to the KTAR News team here.

Arizona News

(File Photo by John Moore/Getty Images)...
Associated Press

Arizona Gov. Ducey signs bill directing $335M to build border fence

Arizona Gov. Doug Ducey signed legislation Thursday that directs $335 million in state cash to construct virtual or physical fencing along the border with Mexico, part of a $564 million border security funding package that is the most ever spent by the state.
18 hours ago
(KTAR News Photo/Luke Forstner)...
KTAR.com

Suspects in shooting of Phoenix officer indicted on first-degree murder charges

Two men accused of shooting a Phoenix police officer earlier this month have been indicted on three felony charges each, authorities said Thursday.
18 hours ago
Protesters shout as they join thousands marching around the Arizona Capitol after the Supreme Court...
Kevin Stone

Proposed Arizona ballot initiative to ensure abortion rights running out of time

Proponents of a ballot initiative to amend Arizona’s constitution to guarantee abortion rights have a week left to gather enough signatures to put the issue before voters this year.
18 hours ago
(AP Photo/John Locher)...
KTAR.com

Peoria joins other Valley cities in implementing first stage of drought management plan

Peoria on Wednesday became the latest Valley city to announce implementation of the first stage of its drought management plan.
18 hours ago
(Instagram Photos)...
Kevin Stone

Phoenix Mexican restaurant Ladera Taverna closing, will reopen as The Vig

Ladera Taverna y Cocina is saying adios this weekend after six years in Phoenix’s Sunnyslope neighborhood and will be converted into another location of The Vig.
18 hours ago
(File Photo by John Moore/Getty Images)...
KTAR.com

MCAO fires prosecutor who falsely charged protest suspects

The longtime Maricopa County Attorney's Office prosecutor whose charges against people arrested at a 2020 protest came under intense scrutiny was officially fired this week.
18 hours ago

Sponsored Articles

...
Dr. Richard Carmona

Great news: Children under 5 can now get COVID-19 vaccine

After more than two years of battle with an invisible killer, we can now vaccinate the youngest among us against COVID-19. This is great news.
(Courtesy Condor)...
Condor Airlines

Condor Airlines shows passion for destinations from Sky Harbor with new-look aircraft

Condor Airlines brings passion to each flight and connects people to their dream destinations throughout the world.
...
Christina O’Haver

BE FAST to spot a stroke

Every 40 seconds—that’s how often someone has a stroke in the United States. It’s the fifth leading cause of death among Americans, with someone dying of a stroke every 3.5 minutes.
Arizona to get $5M in proposed Apple settlement over iPhone throttling