More teens calling Arizona hotline for help during coronavirus crisis

Apr 8, 2020, 4:15 AM | Updated: 1:51 pm
(Facebook Photo/Teen Lifeline)...
(Facebook Photo/Teen Lifeline)
(Facebook Photo/Teen Lifeline)

PHOENIX — The national helpline for emotional support has jumped 891% in call volume compared to this time last year as the coronavirus outbreak continues.

An Arizona-based teen hotline also has reported an increase in requests for service.

“I know that for us locally with the teens, as well as the other Arizona based crisis lines we have all seen an increase of services,” Nikki Kuntz, clinical director with Teen Lifeline, told KTAR News 92.3 FM on Tuesday.

“I can tell you just anecdotally we’re looking at a 10% increase of what we would have thought we would normally during this time of year.”

Teen Lifeline believes it may be less immediate for teenagers as it is for adults, but the more time people are asked to stay home the more they are needing to reach out.

The statewide hotline saw that immediately with their texting services.

“Kids are home with their parents so they don’t want to talk as much, but they are able to text,” Kuntz said.

Because of that, Teen Lifeline opened up its texting hotline services three hours earlier during weekdays knowing kids are now at home needing a way to reach out.

But what are they upset about? Kuntz described it as acute problems.

“These kids are in a different level of crisis – they are dealing with long term mental health stuff they have been struggling with,” Kuntz said. “They recognize they don’t have their normal avenues for reaching out for help that they’ve been taught and now they’re trying to find a way to fulfill that.”

Teen Lifeline expects the longer schools remain closed the more it will be reached out to for help.

The hotline will offer service both by texting and talking over the phone at 602-248-TEEN.

We want to hear from you.

Have a story idea or tip? Pass it along to the KTAR News team here.

Arizona News

Arizona State Treasurer Kimberly Yee speaks during the Rally To Protect Our Elections conference on...

Republican Arizona treasurer Kimberly Yee withdraws from governor’s race

Arizona treasurer Kimberly Yee announced Saturday she will be withdrawing from the Republican primary for governor.
1 day ago
(Pixabay Photo)...

18-month-old girl in critical condition after drowning incident in Paradise Valley

An 18-month-old girl was taken to the hospital in extremely critical condition after a drowning incident in Paradise Valley Saturday morning, authorities said. 
1 day ago
(Facebook File Photo/Phoenix Police Department)...

Phoenix police arrest wanted man involved in multistate manhunt

A man wanted for shooting a New Mexico police officer and fleeing a Colorado jail was arrested early Friday morning in Phoenix, police said.
1 day ago
(Pixabay Photo)...

Man arrested for allegedly shooting teen fast-food worker in Phoenix

A man was arrested Friday evening for allegedly shooting a 16-year-old fast-food restaurant worker in the head after an altercation in Phoenix on Thursday night, authorities said. 
1 day ago
FILE - Martin Luther King III speaks during a rally for voting rights, Tuesday, Sept. 14, 2021, on ...
Associated Press

MLK III: History to remember Sinema unkindly over filibuster

PHOENIX (AP) — Martin Luther King III came to Arizona with harsh words for Democratic Sen. Kyrsten Sinema, whose refusal to change the Senate’s Jim Crow-era filibuster rules makes voting rights legislation unlikely to pass. King told a crowd campaigning to protect voting rights that Sinema cannot simultaneously express support for the legislation while also […]
1 day ago
(City of Glendale Photo)...

New 4-acre lake at Heroes Regional Park in Glendale now open

Grab those fishing poles as the new lake at Heroes Regional Park in Glendale opened on Thursday, the city announced.
1 day ago

Sponsored Articles


Thyroid issues: Here are the warning signs and what to do

In a 100-person office in the United States, an estimated 12 co-workers, employees and loved ones, will likely develop a thyroid condition during their lifetime. That’s because, according to the American Thyroid Association, more than 12% of the U.S. population will experience thyroid issues.
Sanderson Ford

Sanderson Ford offers cars and deals for all this holiday season

Sanderson Ford’s No! Vember Black Friday sale is giving an opportunity to purchase a new 2021 vehicle just in time for the holiday season.

What you need to know about spine health

With 540 million people suffering from lower back pain, it remains the leading cause of long-term disability. That’s why World Spine Day on Oct. 16 will raise awareness about spinal health with its theme, BACK2BACK. “BACK2BACK will focus on highlighting ways in which people can help their spines by staying mobile, avoiding physical inactivity, not overloading […]
More teens calling Arizona hotline for help during coronavirus crisis