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Arizona AG warns of air conditioning scams during record heat

(AP Photo/Angie Wang)
LISTEN: Mark Brnovich- Arizona Attorney General

PHOENIX — The attorney general’s office is warning Arizona residents to keep an eye out for air conditioning repair scams as the state endures record temperatures.

“We always get a spike in the number of calls traditionally this time of year with A/C scams or people maybe getting ripped off,” Attorney General Mark Brnovich told KTAR News 92.3 FM’s Bruce St. James and Pamela Hughes on Thursday.

Brnovich said people should keep an eye out for companies who don’t seem on the up-and-up or who seem to employ high-pressure sales tactics, particularly those who go door-to-door.

“I would never, ever — if someone comes to my door and they’re trying to sell me some deal to save money on electricity or fix my A/C — I would never, ever use them. I would just recommend to people that they don’t do any sort of business with someone who comes knocking on your door,” he said.

Of course, Brnovich said a few bad apples does not mean the entire batch is bad.

“That’s not to say there a bunch of bad actors out there,” he said. “There are some very, very reputable companies.”

Brnovich said consumers should also see if the problem has an easy solution.

“Sometimes, it could be something you can do on your own,” he said.

Brnovich said his office receives about 17,000 complaints per year. He said he enjoys weeding out the bad companies to protect consumers.

“One of the things that makes this job so rewarding, personally, is I feel like if folks are ripping off my mom or my sister, I can do something about that,” he said.

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Bruce St. James & Pamela Hughes

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