Arizona AG Kris Mayes sues OpenAI for allegedly deceiving ChatGPT users

Arizona Attorney General Kris Mayes filed a consumer fraud lawsuit Wednesday against OpenAI for allegedly deceiving ChatGPT users about the app’s safety.

“OpenAI designed a product to attract young users and keep them engaged for as long as possible so it could capture their extensive personal data for the company’s commercial benefit,” Mayes said in a news release. “OpenAI put Arizonans’ safety at risk by failing to implement adequate user protections or transparency measures, despite clear indications that minors were regularly interacting with its chatbot.”

In the complaint, Mayes accuses ChatGPT of harming Arizona youth by degrading critical thinking skills, encouraging unwarranted paranoia or delusional thinking, offering dangerous unlicensed medical guidance, and promoting unhealthy behaviors and relationships.

The lawsuit, which was filed in Maricopa County Superior Court, lists four counts of Arizona Consumer Fraud Act violations:

• Deceptive acts and practices
• Unlawful concealments and omissions
• Unfair acts and practices
• Unfair and deceptive acts and practices

The state wants a court to find that the defendant violated the Arizona Consumer Fraud Act and issue a permanent injunction, order OpenAI to give up profits obtained through unlawful acts, pay civil fines of up to $10,000 for each willful violation, and cover the state’s attorney and court fees.

Last week, Mayes sued TikTok for allegedly building its platform to hook children and hide the risks from parents.

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