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ARIZONA NEWS

ADOT sounds alarm about scam text messages demanding toll payment

If you receive a text message warning you about overdue tolls allegedly from “AZDOT,” it’s a scam.

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PHOENIX – If you receive a text message warning you about overdue tolls allegedly from “AZDOT,” it’s a scam.

The biggest tell, of course, is that the Arizona highway system doesn’t have toll roads.

But the messages, which demand payment by a certain date and provide a link, can be disconcerting.

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Whatever you do, don’t click the link in the message. It’s a type of scam the FBI calls smishing (a combination of SMS and phishing), where text messages are used to try to trick victims into sending money or revealing private information.

How to spot a scam text message warning

In response to the recent spate of bogus overdue toll text messages, the Arizona Department of Transportation released some tips Tuesday on how to spot scams.

  • The source of the message is a phone number from another country.
  • The link URL includes azdot.gov but continues into another domain.
  • The message says AZDOT, but the agency refers to itself as ADOT.
  • Watch for broken English such as “Now Payment.”

If you have an iPhone and you receive one of these messages, you can use the “report junk” function.

Another option is to file a complaint with the federal Internet Crime Complaint Center. Be sure to include the text sender’s phone number and any web address contained within the message.

Kevin Stone KTAR.com Senior Editor

Kevin Stone is KTAR's Senior Web Content Editor. He is a seasoned journalist who was born in New York and grew up in Phoenix. He got his start doing agate for the Mesa Tribune sports section in the 1990s while completing his print journalism degree.… Read more

Comments

4 Comments

Steve C
Steve C 1 year ago

Kind of funny though..I had a rental car in Illinois last summer and incurred some tolls. The rental car company never billed me. So it wasn't an automatic..this is crazy..until I too a moment for thought. I obviously realized AZDOT has no toll authority and I NEVER got a notice in the mail. The toll collection in my past experience has ALWAYS come from the other state's legitimate tollway agency. (ie Illinois Tollway Authority.) So I laughed it off!!!

OldGuyFromPhoenix
OldGuyFromPhoenix 1 year ago

If you received one of these messages and didn't realize it was a scam, maybe you're not ready to own a cell phone.

Silenced Dogood
Silenced Dogood 1 year ago

Sadly too many people are on "auto-pilot" and won't take the time to properly address this scam before simply paying it.