Arizona Attorney General reaches $2M settlement with VetLink Solutions over veteran fraud claims

Arizona Attorney General Kris Mayes announced Thursday that her office has reached a nearly $2 million settlement with a company accused of misleading veterans seeking to increase their disability benefits.

The consent judgment, filed in Maricopa County Superior Court, resolves allegations that White Tanks Group LLC violated the Arizona Consumer Fraud Act while doing business as VetLink Solutions. The accusation said White Tanks Group LLC charged veterans thousands of dollars for services the company was not authorized to provide.

“In Arizona, we are so grateful for our veterans, and they have earned our support and protection,” Mayes said in a news release. “My office will not allow companies to exploit veterans who are simply trying to access the benefits they have bravely earned.”

What did the Attorney General accuse VetLink of doing?

From 2019 through 2024, VetLink advertised nationwide that it could guide veterans through the U.S. Department of Veterans Affairs disability claims process, promising significant increases in benefits, according to the Attorney General’s Office.

The company implied it could perform services that only VA-accredited representatives are authorized to handle, prosecutors alleged.

VetLink used a prohibited fee structure, in some cases charging veterans as much as $12,000 based on increases to their disability payments, the office said. The company continued its practices despite receiving two cease-and-desist letters from the VA.

“Veterans deserve trusted assistance, not deceptive sales tactics,” Mayes said. “My office will continue to hold accountable anyone who tries to take advantage of our veterans.”

Under the terms of the settlement, $1.2 million will be returned to eligible veterans as restitution, $700,000 will go toward civil penalties supporting the state’s Consumer Protection-Consumer Fraud Revolving Fund, and an additional $50,000 will cover attorneys’ fees and costs.

Anyone linked to the alleged scheme with VetLink is also permanently barred from misleading consumers about their affiliation with the VA or their authority to prepare or present VA benefit claims unless they obtain VA accreditation.

VetLink ceased operating in 2024.

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