Chandler City Council approves 1-year extension for Flex ride share service

May 20, 2024, 4:25 AM | Updated: 6:57 am

The Chandler City Council approved a one-year extension with River North Transit to continue operating the micro-transit service. (City of Chandler photo)

(City of Chandler photo)

PHOENIX — The Chandler City Council approved a one-year extension of its agreement with River North Transit to continue operating the micro-transit service for another year, officials said.

The service, which will now operate through June 20, 2025, is funded by a combination of general funding and Arizona Lottery funds, according to a news release. Funds from the $2 million grant through the A for Arizona Transportation Modernization Grant Program will expire at the end of June 2024.

The city is also anticipating receiving a $1 million congressionally-directed spending grant to fund 50% of the cost of Chandler Flex service for up to two more years, the release said.

Chandler Flex was originally launched two years ago. The on-demand, shared transportation service picks up passengers and takes them where they want to go in a limited service area within Chandler.

In the first year-and-a-half of service, more than 60,000 rides have been provided by Chandler Flex, the release said. Hamilton High School, Chandler High School, Intel, Walgreens, Chandler Regional Medical Center, Walmart and Chandler Fashion Center are among popular destinations.

The service boasts high ratings from its passengers (4.9 out of 5.0 stars), and according to the release, residents have made many requests to the city to expand the service to other parts of Chandler.

How the Chandler Flex app works

Passengers use the Chandler Flex app or call 602-932-0291 to request rides on transit vans within the service area from 5:30 a.m. to 9 p.m., Monday through Friday.

The Chandler Flex service area is generally bound by Chandler Boulevard to the north, Chandler Heights Road to the south, Price Road to the west and Arizona Avenue to the east. Additionally, there are some extensions to serve activity centers, such as Chandler Fashion Center, Chandler High School, Downtown Chandler, its surrounding neighborhoods and Tumbleweed Park.

Rides may be shared with other passengers. A short walk to and from pick-up and drop-off points may be required.

The current fare is $2 per ride or $1 for seniors or people with disabilities. Students taking trips to and from school get free rides.

Once a destination is entered, the system will provide ride options. Riders are then directed to a nearby “virtual bus stop” within a short walking distance, and a Chandler Flex service driver is dispatched to meet at that location.

For more information, visit here.

We want to hear from you.

Have a story idea or tip? Pass it along to the KTAR News team here.

Arizona News

A motorcyclist died as a result of a three-car crash in Peoria on June 17, 2024. (AP File Photo/Mat...

Motorcyclist dead after 3-car crash in Peoria

A motorcyclist died as a result of a three-car crash in Peoria on Monday afternoon, authorities said.

32 minutes ago

Arizona Gov. Katie Hobbs signed the 2025 fiscal year budget on June 18, 2024. (Photo by Rebecca Nob...

Arizona Gov. Katie Hobbs signs $16.1 billion budget for 2025 fiscal year

Arizona Gov. Katie Hobbs signed the fiscal year 2025 budget Tuesday that erases a $1.4 billion shortfall by curbing spending on higher education and more.

2 hours ago

Republican Cochise County Supervisors Tom Crosby, left, and Peggy Judd, right, face election interf...

Judge rules election interference cases to continue for 2 Arizona county officials

A Maricopa County judge denied motions Tuesday by two Arizona county officials to dismiss their cases on potential election interference from 2022.

5 hours ago

Bash & Pop performs during the last Viva PHX in 2017. The downtown Phoenix music festival is return...

Kevin Stone

Viva PHX, a multivenue music festival in downtown Phoenix, returning after 7-year hiatus

Viva PHX, a multivenue downtown Phoenix music festival, is rising from the ashes in 2024 after a seven-year hiatus.

7 hours ago

File photos of lawyers Boris Epshteyn, left, and Jenna Ellis, who entered not guilty pleas in Arizo...

Associated Press

Last 3 defendants — Epshteyn, Ellis, Lamon — enter pleas in Arizona’s fake elector case

After the last three arraignments on Tuesday, all 18 defendants in the Arizona fake elector case have now pleaded not guilty.

8 hours ago

Jamarr Dwayne Young, the suspect in fatal hit-and-run in Phoenix, in his May 16, 2024 Maricopa Coun...

Kevin Stone

Suspect indicted for allegedly killing bicyclist in hit-and-run as he fled police in Phoenix

A domestic violence suspect who allegedly killed a bicyclist in a hit-and-run collision as he fled police in Phoenix last month has been formally charged with multiple felonies.

9 hours ago

Sponsored Articles


Sanderson Ford

3 new rides for 3 new road trips in Arizona

It's time for the Sanderson Ford Memorial Day sale with the Mighty Fine 69 Anniversary, as Sanderson Ford turned 69 years old in May.


Day & Night Air Conditioning, Heating and Plumbing

Beat the heat, ensure your AC unit is summer-ready

With temperatures starting to rise across the Valley, now is a great time to be sure your AC unit is ready to withstand the sweltering summer heat.


DISC Desert Institute for Spine Care

Sciatica pain is treatable but surgery may be required

Sciatica pain is one of the most common ailments a person can face, and if not taken seriously, it could become one of the most harmful.

Chandler City Council approves 1-year extension for Flex ride share service