New Real Time Operation Center launches to help the Phoenix Police Department

Mar 22, 2024, 8:00 PM

Man in RTOC....

The Phoenix Police Department announced the launch of its latest Real Time Operation Center at 39th Avenue and Cactus Road. (Phoenix Police Department Screenshot)

(Phoenix Police Department Screenshot)

PHOENIX — The Phoenix Police Department announced the launch of its latest Real Time Operation Center intended to help reduce crime in the area.

The site, which opened in January, is located at 39th Avenue and Cactus Road in the Cactus Park Precinct.

“After two years of hard work and coordination from the police department, my office and the community, I’m proud to say the Real Time Operation Center has officially opened and already providing positive results,” Councilwoman Betty Guardado said in a Thursday press release.

How does the RTOC work, and why the Cactus Park Precinct area?

The RTOC is a facility equipped with advanced technology. It also receives information from outside technological resources, such as gunshot detection, license plate readers and mounted cameras.

Police personnel — assistants, officers and supervisors — staff the facility and are tasked with sending officers who are working the streets real time information.

“This is a tremendous investment in our community,” Interim Phoenix Police Chief Michael Sullivan said in the release. “I’m excited about this technology and its ability to keep our community safer in pursuit of our mission to prevent and control crime and ultimately provide justice to victims.”

City officials said the gunshot detection has already proven fruitful, with the gunshot detection equipment leading to hundreds of recovered shell casings, license plate readers identifying suspects in violent crimes and cameras acting as tools for crimes in progress.

“On several occasions when the officers are going to where the initial call is coming from, they’re not aware of the suspect that might be in the area,” Lieutenant Scott Cain, resource lieutenant in the Cactus Park Precinct, said in the release.

“The staff has been able to guide the officers directly to the suspects who could be blocks away from where the incident occurred.”

The Cactus Park Precinct RTOC is the latest for the city. Funding was also approved for an RTOC in the Desert Horizon Precinct, with Hatcher Road in west Sunnyslope as a target, the release said. The site is anticipated to be fully operational within the next year.

We want to hear from you.

Have a story idea or tip? Pass it along to the KTAR News team here.

Arizona News

A two-year-old girl nearly drowned on Saturday in Chandler. (Pexels photo)...

2-year-old ‘breathing and alert’ after nearly drowning in Chandler

Fire personnel were called to a near-drowning incident in Chandler involving a two-year-old girl on Saturday.

8 hours ago

Exzavion Williams is in jail more than 15 months after a deadly shooting in Phoenix. (MCSO mugshot)...

Arrest made from February 2023 shooting that killed Phoenix teen

Detectives arrested a man for murder and armed robbery in a homicide case from last year, authorities said Saturday.

8 hours ago

dual-branded hotel groundbreaking...

Damon Allred

Dual-branded hotel coming to Phoenix in 2025 breaks ground

Mayor Kate Gallego was among those present for the groundbreaking on Tuesday of a new dual-branded hotel coming soon to Phoenix.

9 hours ago

Two brothers were arrested weeks after a dead body was removed from a car that was on fire in a can...

Pair of brothers arrested weeks after a dead body was found in Phoenix canal

Detectives arrested a pair of brothers after a dead body was found in a car on fire last month in west Phoenix.

10 hours ago

A bear was killed by Arizona game officials after it injured a teenager in northern Arizona. (AZ Ga...

Associated Press

Bear shot dead by Arizona game officers after swipe attack on teen in mountain cabin

A black bear was shot and killed by Arizona fish and game officers after it entered a home through an open door and injured a teenager.

11 hours ago

Lou Malnati’s Pizzeria will open a new location in Surprise this fall. (Lou Malnati’s Pizzeria)...

Chicago pizza chain Lou Malnati’s announces new Surprise location

Lou Malnati’s Pizzeria will open its ninth Valley location this fall. The popular chain plans to open a new location in Surprise.

13 hours ago

Sponsored Articles



Desert Institute for Spine Care is the place for weekend warriors to fix their back pain

Spring has sprung and nothing is better than March in Arizona. The temperatures are perfect and with the beautiful weather, Arizona has become a hotbed for hikers, runners, golfers, pickleball players and all types of weekend warriors.


DISC Desert Institute for Spine Care

Sciatica pain is treatable but surgery may be required

Sciatica pain is one of the most common ailments a person can face, and if not taken seriously, it could become one of the most harmful.


Day & Night Air Conditioning, Heating and Plumbing

Day & Night is looking for the oldest AC in the Valley

Does your air conditioner make weird noises or a burning smell when it starts? If so, you may be due for an AC unit replacement.

New Real Time Operation Center launches to help the Phoenix Police Department