Arizona sues thyroid prescription drug manufacturer for consumer fraud

Jan 3, 2023, 4:25 AM | Updated: 7:44 am

(Pixabay Photo)...

(Pixabay Photo)

(Pixabay Photo)

PHOENIX — In one of his last actions before leaving office, Attorney General Mark Brnovich filed a civil complaint against a local thyroid drug tablet manufacturer last week for allegedly misleading customers.

The civil complaint filed in Maricopa Superior Court accuses RLC Labs of deceiving consumers about the potency of multiple products and seeks to obtain restitution under the Arizona Consumer Fraud Act.

The lawsuit also claims the corporation falsely advertised the amount of active ingredients liothyronine (T3) or levothyroxine (T4) in its Nature-Throid and WP Thyroid drugs.

The tablets were required under the United States Pharmacopeia standards to have no less than 90% of the advertised amounts of T3 and T4, but the Food and Drug Administration reported finding samples of the drugs containing less.

“Consumers need to be able to trust what drug manufacturers say about their products,” Brnovich said in a press release. Brnovich’s eight years as attorney general ended Monday when his successor, Kris Mayes, was sworn in.

After the report, RLC Labs halted manufacturing the prescription tablets and recalled unexpired pills while promising a full refund to customers.

A total of 357,785,610 tablets, which had been sold between Aug. 1, 2017, and Sept. 2, 2020, were recalled.

“RLC’s promise of a ‘full refund’ to individuals who had purchased the recalled tablets was false or misleading,” the complaint said. “Its refund process was poorly publicized, burdensome and confusing.”

The complaint also said the company falsely assured customers no reports of adverse events were made about the recalled tablets.

“Had RLC searched the FDA Adverse Events Reporting System, RLC would have seen, for example, that dozens of consumers made reports about Nature-Throid in the month of September 2020 alone,” the complaint said.

Brnovich called for full compensation for those who bought the tablets and the establishment of a “reasonable process” to provide the compensation.

We want to hear from you.

Have a story idea or tip? Pass it along to the KTAR News team here.

Arizona News

Tempe Police Chief Kenneth McCoy called issues with the Forensic Services Unit ‘problematic’ af...

Nicole Grigg/ABC15 Arizona

Tempe police chief addresses problems with unit that processes crime scenes

Tempe Police Chief Kenneth McCoy called issues with the Forensic Services Unit ‘problematic’ after an internal investigation.

43 minutes ago

A view of the Barrio Queen in Gilbert, Arizona. The Mexican restaurant chain opened its eight locat...

Barrio Queen opens 8th Valley Mexican restaurant in Surprise

The Valley’s eighth Barrio Queen Mexican restaurant opened Wednesday in Surprise and will offer specials throughout December.

2 hours ago

Mega Millions forms are stacked and waiting on players on Aug. 7, 2023, in Silver Spring, Maryland....

Mega Millions ticket sold at Phoenix grocery store wins $40,000 thanks to Megaplier

A Mega Millions ticket sold at a Phoenix grocery store for Tuesday night’s drawing hit for a $40,000 payout.

3 hours ago

File photo of an Amtrak train. The Arizona Department of Transportation was awarded $500,000 from t...

Kevin Stone

Arizona gets federal funding for Phoenix-Tucson passenger rail planning

The first federal funds have been allocated for reestablishing passenger rail service between Phoenix and Tucson, U.S. Rep. Greg Stanton of Arizona announced.

4 hours ago


KTAR Video

Video: Arizona teacher shortage by the numbers

Jim Sharpe breaks down the Arizona teachers shortage by the numbers and what is needed to retain educators in Wednesday’s Sharper Point commentary.

5 hours ago

Progress on the Moores Gulch bridge north of Phoenix is a milestone in the Interstate 17 Improvemen...

David Veenstra

Traffic shift at bridge north of Phoenix marks milestone in I-17 Improvement Project

Part of a new bridge north of Phoenix recently opened, marking a milestone for the Interstate 17 Improvement Project.

5 hours ago

Sponsored Articles

Follow @KTAR923...

The best ways to honor our heroes on Veterans Day and give back to the community

Veterans Day is fast approaching and there's no better way to support our veterans than to donate to the Military Assistance Mission.


Desert Institute for Spine Care

Desert Institute for Spine Care (DISC) wants to help Valley residents address back, neck issues through awake spine surgery

As the weather begins to change, those with back issues can no longer rely on the dry heat to aid their backs. That's where DISC comes in.



Importance of AC maintenance after Arizona’s excruciating heat wave

An air conditioning unit in Phoenix is vital to living a comfortable life inside, away from triple-digit heat.

Arizona sues thyroid prescription drug manufacturer for consumer fraud