DATA DOCTORS

Here is how long different iPhone support services last

Sep 17, 2022, 7:15 AM

Q: How long does Apple tend to support older iPhones and does that mean I have to buy a new iPhone when it happens?

A: Whenever a new iPhone model is announced, it gets many of us looking at our devices and asking if it’s time to update to a newer model.

Battery life or a noticeable reduction in performance are common reasons to consider an upgrade, especially if there isn’t a cost-effective repair option.

Apple’s track record for supporting their older devices has been decent so far, but the answer to your question depends upon what you mean by “support”.

Repair Support

If you mean the ability to have it serviced by Apple for out-of-warranty repairs, that’s typically 7 years from the date they last sold the device.

You can always use 3rd party service providers if it’s older than that, but repair costs tend to be cost prohibitive on older phones.

iOS Support

If you’re trying to determine whether you can update to a newer version of iOS, it gets a little more complicated.

Some versions support 3 or 4 generations of iPhone models while others have supported up to 8 generations.

Both the model of your iPhone and the iOS version that you are trying to update to will determine the answer.

For instance, iOS 16 which was recently released will support devices back to the iPhone 8 series which was introduced 5 years ago.

If you have an iPhone 7 or older, iOS 15 will be the last version available for your device primarily because of special technology introduced with the iPhone 8 (Apple Neural Engine) that will be required to use iOS 16.

Not having access to the latest iOS version certainly does not mean that you need to replace your iPhone, it just means you won’t be able to use the newest features.

App Support

This is where you are most likely going to run into problems that could force you to upgrade your iPhone.

Apps are an essential element of your smartphone and when you start running into lots of apps that won’t work on your older iPhone, that could be your signal to upgrade.

Developers generally decide on the minimum iOS version they require when they are creating an app.

Much of this decision has to do with capabilities that Apple provided in newer iOS versions, which will allow the app to do new things or make use of certain technologies in newer iPhones.

Many people have experienced this when they are given an older iPhone or iPad, only to find out that a large number of apps won’t work because the device is too old.

Once again, just because you can’t install the latest and greatest apps on your iPhone doesn’t mean you have to buy a new device if your existing apps are getting the job done.

What Do I Have?

If you’re not sure which iPhone model or iOS version you have, you can determine both by going to Settings > General > About.

You will also see the serial number of your device that you use to check the coverage online.

Data Doctors

digital will...

Ken Colburn, Data Doctors

Here’s how to create a ‘digital will’ so family can access important online assets

Creating a "digital will" will help your family access important online assets if you pass away.

2 days ago

Multiple desktop feature tips for Arizonans in 2024...

Data Doctors

How to use the multiple desktop feature on Windows

Here are a few tips and tricks that Arizona technology lovers should know if they want to take advantage of the multiple desktop feature on Arizona.

9 days ago

Google Chrome may be bogging down your computer browser....

Ken Colburn, Data Doctors

Is Google Chrome slowing down your computer?

Google Chrome may be bogging down your computer browser.

16 days ago

(Pixabay photo)...

Ken Colburn, Data Doctors

What to know about Apple intelligence

What to know about Apple intelligence and its features? This guide by Data Doctors makes its simple.

23 days ago

How to pause the problematic Windows update...

Ken Colburn, Data Doctors

How to pause the problematic Windows update

I’m seeing all kinds of problems online with the latest Windows update and worried that it will be installed automatically. What should I be doing?

1 month ago

Google Photos local storage tech tips...

Data Doctors

Google Photos vs. Local Storage

What’s the best way to get my thousands of photos and videos on Google Photos downloaded to your computer?

1 month ago

Sponsored Articles

...

Bright Wealth Management

How to save money on retirement planning following 2024 election

PHOENIX -- With the 2024 election over, economic changes could impact how people plan for retirement as 2025 is on the horizon.

...

The UPS Store

How The UPS Store is giving back to the community

PHOENIX -- As 2024 nears a close, The UPS Store is looking to give back to the Arizona community with the holiday season approaching.

...

Day & Night Air Conditioning, Heating and Plumbing

Why a Heating Tune-Up is Essential Before Winter

PHOENIX, AZ — With cooler weather on the horizon, making sure your heating system is prepped and ready can make all the difference in staying comfortable this winter.

Here is how long different iPhone support services last