KIM KOMANDO

How to wipe your phone or computer if it’s lost or stolen

Jun 12, 2022, 5:00 AM
(Unsplash Photo)...
(Unsplash Photo)
(Unsplash Photo)

Selling your old tech can put cash in your pocket, but don’t forget your devices store sensitive data that you don’t want a stranger to access.

Your smart speaker, for example, knows your location and may even store your voice recordings locally. Tap or click here for steps to wipe and deregister your Amazon Echo before selling it.

Now, think about what your phone knows. No wonder you get that horrible sinking feeling when you can’t find it. Here’s how to find a lost phone, even when the battery is dead.

But what if your phone, tablet, or laptop is lost for good? Don’t let everything stored there fall into the wrong hands. Here’s how to wipe all that personal info from anywhere.

You need to set this up ahead of time

Imagine traveling, and your phone or computer is nowhere to be found. If your passcode is easy to guess — or worse, you never set one up — you’re potentially handing over everything from your bank login to your social media accounts to who knows who.

Being able to wipe your devices remotely is incredibly useful. But you do need to set up the capability ahead of time. If you wait until you need this function, it’s too late. Take some time now to set it up following the steps below.

Wipe your Android

If you lose your Android phone, you can find, lock, or erase it remotely. You’ll need to have Find My Device enabled before using these features. Here’s how.

● Open the Settings app.
● Tap Security > Find My Device. If you don’t see Security, tap Security & location or Google > Security.
● Make sure Find My Device is turned on.

Follow these steps to erase your phone remotely

● Go to android.com/find and sign into your Google Account. If you have more than one phone, click the lost phone at the top of the screen. If your lost phone has more than one user profile, sign in with a Google Account on the main profile.
● The lost phone will get a notification and you’ll see its approximate location on a map. If you can’t locate your phone, you’ll see its last known location.
● Choose Enable lock & erase if needed.
● Choose Erase device to delete all the data on your device permanently. Note: After taking this step, Find My Device won’t work on that phone.

Erase data from your iPhone, Mac, or iPad

Apple’s Find My app lets you remotely erase an iPhone, iPad, or Mac from afar. As with Android, make sure you have Find My enabled ahead of time.

Enable Find My for iPhone and iPad:

● Open the Settings app. Tap your name, then tap Find My.
● Tap Find My [device], then turn on Find My [device].
● To see your device even when it’s offline, turn on Find My network.
● To have the location of your device sent to Apple when the battery is low, turn on Send Last Location.

To turn on Find My for your Mac:

● Click the Apple menu > System Preferences > Security & Privacy. Click the Privacy tab. If the padlock in the lower left is locked, click it, and enter your password.
● Choose Location Services, then select the Enable Location Services checkbox. Make sure that the checkbox next to Find My is selected.
● Click Done, then return to the main System Preferences window.
● Click Apple ID > iCloud. Select the checkbox next to Find My Mac.
● To make sure you can find your Mac if it’s ever lost or stolen, click Options. Check that Find My Mac is on and Find My network is On.
● Click Done.

Now, let’s say your iPhone, iPad or Mac goes missing. Here’s how to wipe all the data stored on it remotely.

● Go to icloud.com and sign into your account.
● Click Find My iPhone, then All Devices. (Note: If you don’t see All Devices, you’ve already selected a device. Click the name of the current device in the center of the toolbar to access the Devices list, then select a new device.)
● Select the device you want to erase and click Erase [device].
● Do one of the following, depending on what you want to erase:
– iPhone, iPad, iPod touch, or Apple Watch: Enter your Apple ID password. If you’re not using a trusted browser, answer your security questions or enter the verification code sent to your other devices.
– Mac: Enter your Apple ID password. If you’re not using a trusted browser, answer your security questions or enter the verification code sent to your other devices. Enter a passcode to lock the Mac. You’ll need to use the passcode to unlock it.
● If the device is lost and you’re asked to enter a phone number or message, indicate that the device is lost or how to contact you if you choose. The number and message will appear on the device’s lock screen.

If your device is online, the remote erase begins after following the on-screen instructions. If your device is offline, the remote erase starts the next time it’s online.

Windows

You can remotely wipe your Windows laptop, too. Make sure you have the Find my device feature enabled before this happens:

● Sign in with your Microsoft account.
● In Windows 10, go to Settings > Update & Security > Find my device and ensure the feature is on.
● In Windows 11, go to Settings > Privacy & security > Find my device and ensure the feature is on.

Next, you need to enroll your computer with Microsoft Intune, a cloud-based service that lets you remotely manage devices and applications. Install the app from the Microsoft Store or sign on to the company portal website.

Now, if your laptop goes missing, you can remotely erase it.

● Go to portal.azure.com/#home and sign in.
● Choose All Services and filter Intune.
● Choose Microsoft Intune and select Devices.
● Select the device that you want to erase remotely.
● Click Wipe and then Yes.
● The next time your laptop is turned on, all your data will be erased within 15 minutes.

Erase yourself from the internet

While you’re on a roll, take another smart privacy step. Here’s my latest guide on erasing yourself from the internet. It’s nearly impossible to delete yourself from the web entirely, but you can wipe out quite a bit if you know where to start.

What digital lifestyle questions do you have? Call Kim’s national radio show and tap or click here to find it on your local radio station. You can listen to or watch The Kim Komando Show on your phone, tablet, television or computer. Or tap or click here for Kim’s free podcasts.

Kim Komando

(Pexels Photo)...
Kim Komando

How to spot hidden cameras in your vacation rentals

If you're going on vacation any time soon, it's essential to know your rights regarding surveillance cameras in your rental.
2 days ago
(Unsplash Photo)...
Kim Komando

5 clever ways to use Echo and Alexa that you’ll wish you knew sooner

Let's jump into five smart ways smart assistant Alexa can enhance your life, starting with your home's security.
8 days ago
(Pixabay Photo)...
Kim Komando

Money-saving secret cable and internet providers don’t want you to know

If you’re heading off for a long trip, spending time in a seasonal home or otherwise away, here’s a smart way to save money: Pause your cable and internet.
9 days ago
(Unsplash Photo)...
Kim Komando

This one hidden Google shortcut will save you time every single day

Most of us know at least some basic keyboard shortcuts, but there are more ways to cut to the chase beyond a few keystrokes.
23 days ago
(Pixabay Photo)...
Kim Komando

5 major tech annoyances and how you can fix them

In the spirit of living a better digital life, here are five smart ways you can use your gadgets to cure some of life’s little annoyances.
30 days ago
(Pexels Photo)...
Kim Komando

3 tech steps you should have in place before you die

It’s a grim topic, but in today’s digital age, we have to plan for what happens to all our online accounts, data, notes, photos, videos, websites, playlists, blogs, and subscriptions once we’re gone.
1 month ago

Sponsored Articles

...
Carla Berg, MHS, Deputy Director, Public Health Services, Arizona Department of Health Services

Vaccines are safe if you are pregnant or breastfeeding

Are you pregnant? Do you have a friend or loved one who’s expecting?
...
Carla Berg, MHS, Deputy Director, Public Health Services, Arizona Department of Health Services

ADHS mobile program brings COVID-19 vaccines and boosters to Arizonans

The Arizona Department of Health Services and partner agencies are providing even more widespread availability by making COVID-19 vaccines available in neighborhoods through trusted community partners.
...
Canvas Annuity

The secret to guaranteed retirement income

Annuities aren’t really a secret, but they are so misunderstood that they might as well be. Once you understand what an annuity is and how it can benefit you, you could decide this “secret” is the perfect supplement to your retirement plan.
How to wipe your phone or computer if it’s lost or stolen