Valley pest control companies ordered to pay at least $100K in restitution

Mar 11, 2021, 4:45 AM | Updated: 12:21 pm
(Unsplash Photo)...
(Unsplash Photo)
(Unsplash Photo)

PHOENIX — Two Valley pest control companies have been ordered to pay at least $100,000 in restitution to reimburse customers who did not receive their full termite warranties, Arizona Attorney General Mark Brnovich announced Wednesday.

A dispute arose in a contract between Amera Sun City Pest Control and Atomic Bee & Pest Control, resulting in customers who purchased long-term warranties on Amera Sun City Pest Control’s services to no longer be able to receive their pre-paid termite inspections, according to a press release.

Amera Sun City Pest Control customers were forced to pay a $125 activation fee for Atomic Bee & Pest Control to assume the pre-paid termite inspection contract, while those who did not pay the fee were left without any recourse.

Customers reached out to the Arizona Attorney General’s Office alleging they did not receive their full termite warranties.

“Businesses need to honor promises made to consumers no matter what it means for their bottom line,” Brnovich said in the release.

Both companies agreed to pay $100,000 as part of a consent judgment to reimburse former Amera Sun City Pest Control customers for years they were unable to redeem their annual termite inspections.

Atomic Bee & Pest Control has also agreed to waive the $125 fee and honor the remainder of the affected consumer’s warranty contracts.

The companies are required to pay additional money if consumer claims exceed $100,000 to ensure all valid claims are paid, according to the release.

The Attorney General’s Office is reaching out to consumers who have previously complained to the office, but others who didn’t receive termite warranties they paid for are urged to reach out and submit a claim for restitution before June 7.

Eligible customers include those who entered into a termite warranty contract with Amera Sun City Pest Control that was active beyond October 2, 2017, as well as those who paid Atomic Bee & Pest Control’s $125 fee.

The Attorney General’s Office in Phoenix can be contacted at (602) 542-5763, while those in Tucson can call (520) 628-6648. People outside the Phoenix and Tucson metro areas can reach the office at (800) 352-8431.

We want to hear from you.

Have a story idea or tip? Pass it along to the KTAR News team here.

Arizona News

(Mandel Ngan/Pool via AP)...

Maricopa County prosecutors consider charges against Sinema protesters

The Maricopa County Attorney's Office said it is reviewing recommended charges submitted against activists who confronted U.S. Sen. Kyrsten Sinema in a bathroom two weeks ago.
8 hours ago
Former Maricopa County Sheriff Joe Arpaio poses for a portrait at his private office in Fountain Hi...
Associated Press

Maricopa County to pay $5M to owner whose restaurant was raided by Arpaio

Maricopa County officials approved a $5 million settlement Wednesday with a restaurant owner who claimed in a lawsuit that then-Sheriff Joe Arpaio’s office had defamed him and violated his rights during a 2014 investigation.
8 hours ago
(Grand Canyon University photo)...
Griselda Zetino

Grand Canyon University offers new program for students with disabilities

Grand Canyon University is offering a new program meant to help students with disabilities develop social and job skills.
8 hours ago
(Facebook photo/Tucson Police Department)...
Torrence Dunham

Police group leader says Tucson vaccine mandate will increase staffing issues

Just over 50 Tucson police officers face getting a COVID-19 vaccine or a pink slip in December after the council voted Tuesday to fire unvaccinated city employees, a move a law enforcement association says would devastate services police provide.
8 hours ago
ADOT photo...

US 60 to close between Superior, Miami Monday from 9 a.m. to 1 p.m.

The route will be closed as crews further remove the old Pinto Creek Bridge, requiring motorists to take alternate routes.
8 hours ago
(Adolfson & Peterson Construction photo)...

Construction completed on new field house for Williams Field High School in Gilbert

Construction has wrapped up on a new field house for Williams Field High School sports teams, giving coaches and student-athletes at the Gilbert school updated amenities.
8 hours ago

Sponsored Articles

PNC Bank

How one organization supports early childhood literacy for the most vulnerable

Nearly two out of every three children in low-income communities don’t own a single children’s book, a fact that ultimately could have profound impacts even before entering kindergarten, according to Arizona nonprofit Southwest Human Development.

Grill like a pro this fall with tips from Albertsons

As the weather cools and football season kicks off, it’s a great time to fire up the grill and enjoy your favorite outdoor meals.
Chris Kennedy

My Special Aflac Duck® taking flight in Arizona

For more than 65 years, Aflac has had the extraordinary opportunity and privilege to help provide peace of mind to individuals who have our supplemental insurance policies.
Valley pest control companies ordered to pay at least $100K in restitution