DATA DOCTORS

Here’s what to do if Office won’t work on Mac after upgrading to Catalina

Nov 23, 2019, 5:00 AM
(Pixabay Photo)...
(Pixabay Photo)
(Pixabay Photo)

Q: I upgraded to Catalina on my Mac and now Microsoft Office won’t work; what can I do?

A: One of the side effects of tech companies taking their platforms to new levels is that, oftentimes, older software programs will no longer work.

The most recent version of Apple’s MacOS — known as Catalina — is having a major impact on those that upgraded without understanding that their older 32-bit programs would no longer run.

If your version of Microsoft Office is older than Office 2016 v15.35, you’ll have to choose from a variety of costly or time-consuming and complicated options.

If you have Office 2016, you should be able to upgrade to the 64-bit version through Microsoft’s standard upgrade process if for some reason it hasn’t already been updated.

Option 1: Purchase new software

You can purchase the Office Home and Student 2019 bundle from Microsoft for $149.99 or the Office Home and Business bundle for $249.99. The primary difference in the two packages is the Business version includes Outlook.

Option 2: Start renting Microsoft Office

Microsoft is trying to get users to convert from a single purchase package that will eventually expire to their subscription “SaaS” (Software as a Service) platform known as Office 365.

This means you either pay monthly ($6.99 for Home and Student) or annually ($69.99 for Home and Student or $99 for Business) from now on.

Option 3: Switch to Google’s offerings

If your needs for productivity software are very basic, you may find the free options available from Google through a Google Drive account to be acceptable.

It includes Docs, Sheets and Slides, which are Google’s version of Word, Excel and PowerPoint, although nowhere near as powerful. Though it’s a web-based tool, there are options for editing your documents when you are offline.

Option 4: Revert back to Mojave

There is no simple way to go back to the previous version (Mojave), so this option is very time consuming and complicated, as you’ll have to wipe your hard drive and reinstall everything. Depending upon which version of the MacOS your computer shipped with, you may have to use an external hard drive to complete the reversion.

How to check for 32-bit programs

For those that are considering an upgrade to Catalina, a good first step is to see what 32-bit programs you are currently running to determine if they are important to you or not.

To do this, click on the Apple icon in the upper left corner, then on “About This Mac” and then on “System Report.” When the report opens up, scroll down to the “Software” section and click on “Applications.”

An alphabetical list of applications will appear with various details about each one. If you scroll to the far right, you should see a column that says “64-Bit” and the words “Yes” or “No” for each application. To make it easier to see the application name and whether it’s 64-bit or not, drag the 64-bit header from the far right to the far left so it’s right next to the “Application Name” column.

Go through the list looking for your critical programs to make sure they are 64-bit or to see if a 64-bit version is available from the creator of the program before upgrading to Catalina.

Data Doctors

Jumper cables are jammed to a car battery. Photo: Christophe Gateau/dpa (Photo by Christophe Gateau...
Ken Colburn, Data Doctors

Here are tips for buying car battery jumper packs

The starting price of these battery packs is so cost-effective, it’s kind of a no-brainer to have one for each car in your family.
7 days ago
(AP Photo/Richard Drew)...
Data Doctors

Here is how long different iPhone support services last

Different versions of iPhone support services can last longer than others, so here's a list of how long repair, iOS and app support lasts.
14 days ago
(Pexels Photo)...
Data Doctors

What to do with random PayPal security messages

If you are getting ‘security codes’ from a standard 10-digit phone number, it isn’t PayPal at all.
21 days ago
(Pexels Photo)...
Data Doctors

Here are tips for finding recently added contacts in your iPhone

Here are some other ways to navigate finding recently added contacts in your iPhone.
28 days ago
In this photo illustration the logo and search page of the multi-facetted internet giant Google is ...
Ken Colburn, Data Doctors

How to better examine your Google search sources

Now, more than ever, it’s important to know the source of information you find online and there's a handful of ways to clean up your Google search.
1 month ago
(Pexels Photo)...
Data Doctors

Smartphone cases, other factors could be the reason your phone is overheating

There are a few variables that could be the reason your smartphone is overheating -- here's what you can do to prevent it.
1 month ago

Sponsored Articles

...
Day & Night Air Conditioning, Heating and Plumbing

Here are 4 signs the HVAC unit needs to be replaced

Pool renovations and kitchen upgrades may seem enticing, but at the forefront of these investments arguably should be what residents use the most. In a state where summertime is sweltering, access to a functioning HVAC unit can be critical.
...
Sanderson Ford

Don’t let rising fuel prices stop you from traveling Arizona this summer

There's no better time to get out on the open road and see what the beautiful state of Arizona has to offer. But if the cost of gas is putting a cloud over your summer vacation plans, let Sanderson Ford help with their wide-range selection of electric vehicles.
...
Mayo Clinic Orthopedics and Sports Medicine

Why your student-athlete’s physical should be conducted by a sports medicine specialist

Dr. Anastasi from Mayo Clinic Orthopedics and Sports Medicine in Tempe answers some of the most common questions.
Here’s what to do if Office won’t work on Mac after upgrading to Catalina