Phoenix to resume water service shutoffs for nonpayment in February

PHOENIX — Water service shutoffs are scheduled to begin again for Phoenix customers who are 31 days past due on their statements.

The Phoenix Water Services Department announced Monday on its website that the shutoffs for nonpayments will resume next month.

Officials said Phoenix has different financial assistance programs for customers who qualify.

In March 2020, the Phoenix City Council voted to restore water service to all residential customers regardless of their account statuses.

It was unclear Monday why the Phoenix Water Services Department decided to resume shutoffs for nonpayment.

The department brings water to over 1.5 million residents.

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