How to keep your banking information safe and secure

Arizona Central Credit Union offers a wide assortment of digital banking tools, allowing you to manage your money whenever you are on the go.

With the resources Arizona Central Credit Union provides, protecting your money online has become increasingly important as scams and cybercrime are both on the rise.

Here are key tips to use to keep your sensitive banking information and accounts safe from scammers:

1. Use two-factor authentication 

Using two-factor authentication (2FA) is one of the best ways to protect your account while using digital banking tools. It adds an extra step to the login process if a scammer obtains your banking login and password.

Here is how to set up 2FA:

• Go to Arizona Central Credit Union’s online or mobile banking settings.
• Look for the security or login settings section.
• Enable Two-Factor Authentication and choose your preferred method (SMS, email, or authenticator app).
• If signing in from your phone, some users can set up authentication with fingerprint or facial recognition.
• If possible, use a dedicated authentication app like Google Authenticator, Microsoft Authenticator or Authy for even stronger security.

2. Create powerful passwords

Using strong and unique passwords is another important step to protecting your money online.

Make sure it is at least 12 characters long, use a mix of uppercase and lowercase letters, numbers and special characters.

Do not use easily identifiable words based on your interests and do not use the names of family members or pets.

If you are worried about remembering your password, LastPass, 1Password, or Dashlane are all secure password management services that will remember and auto-fill your passwords.

In addition, be sure to refrain from using the same password for your online banking as you do for other accounts or services.

Also, be sure to change your online banking password every 3-6 months and avoid sharing it with anyone.

3. Recognize and avoid phishing

Phishing occurs when scammers send an email or text message that is disguised to appear like it is coming from an official source, such as your bank.

Scammers may use that method to obtain your username, password or banking details by having you log into a fake website.

You can protect yourself from phishing by always visiting your bank’s official website. Always type the URL directly into your browser or access the site via your bookmarks or your bank’s app. Never click on suspicious links in emails or text messages.

If you are unsure of the validity of any message, contact your bank to verify the legitimacy of any message you believe is questionable.

4. Connect via secure Wi-Fi networks

Do not log into your mobile banking accounts when connected to public Wi-Fi networks, such as those in coffee shops, airports or hotels, as they are often unencrypted, meaning it’s easy for cybercriminals to access your data.

Be sure to disconnect from any public Wi-Fi before accessing your bank account. If you need to access online banking while on to go, use your phone’s mobile hotspot instead. A Virtual Private Network (VPN) will also offer you better protection and security.

5. Enable account alerts and notifications

Set up alerts on your Arizona Central Credit Union mobile app or online banking portal, which will help you detect suspicious activity in real time.

These alerts will help you track fraudulent transactions or unauthorized login attempts as they happen.

6. Use a secure mobile banking app

Download Arizona Central Credit Union’s official app from the Apple App Store or Google Play Store.

The app is the most secure way to access online banking resources as it offers end-to-end encryption that ensures secure data transmission.

Accessing the app via fingerprint or facial recognition will also help prevent unauthorized access.

7. Read your bank statements frequently

Staying up to date with your transaction history and account statements will help you detect fraud before it becomes a bigger issue.

Be sure to log in at least weekly to review transactions.

If you believe you are a victim of suspicious activity or fraud, make sure to contact your bank immediately to report any unauthorized transactions.

Also, be sure to change your password and freeze or lock your debit/credit card if you believe you have been a victim of fraud.

Setting up real-time transaction alerts for deposits, withdrawals and payments will also help you immediately spot suspicious activity.

8. Be cautious with payment methods and digital wallets

Since credit cards offer better fraud protection than debit cards for online purchases, you should use credit while making online payments.

In addition, while sending money through Zelle, Venmo, or Cash App, as transactions are often irreversible, be sure to verify recipient details before making payments, as scammers may impersonate friends or businesses.

9. Protect personal information on social media

Never share your mother’s maiden name, childhood pet’s name, high school, full birthdate, your home address or frequent locations, or any information that could be answers to security questions on social media.

Also, refrain from posting banking-related information like transaction screenshots or account details on social media accounts.

Keep your money safe at Arizona Central Credit Union

Arizona Central Credit Union is committed to helping you protect your money and personal information with practical cybersecurity strategies.

If you have any questions, contact us online or call (866) 264-6421.

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