Goodyear unveils state of the art telecommunications center

May 20, 2014, 5:00 AM | Updated: 5:00 am

PHOENIX — Police dispatchers in the City of Goodyear have made a big move.

No longer are they stuck in an old, 1,800-square-foot facility filled with power failures and flooding problems.

As of May 6, 911 operators are now fielding emergency calls from a brand new, 10,000-square-foot state of the art telecommunications center in a stand-alone building.
This means a number of benefits for residents with an emergency.

“You can be guaranteed the systems are going to work,” said Chris Nadeau, manager of the telecommunications center.

Nadeau said the Goodyear center received more than 100,000 calls last year.

“We will have the ability to train our staff better to handle those calls faster and the ability to ensure that we can turn that around faster to get whatever you need, police, fire or medical, faster,” he explained.

The new facility also includes a lactating room for nursing mothers, an exercise room, showers and a large break room. Nadeau said they have 12 operators and four supervisors who work 10- to 12-hour shifts.

It also contains an Emergency Operations Center, in case of a major event, such has urban wildfires or catastrophic flooding.

The facility is also designed to serve Goodyear’s plan for growth and expansion for the next 30 years.

We want to hear from you.

Have a story idea or tip? Pass it along to the KTAR News team here.

Arizona News

(Pixabay Stock Photos)...
KTAR.com

2 students arrested after gun found at West Valley elementary school

Two 13-year-old students at a West Valley elementary school were arrested Thursday after a gun was found on campus, authorities said.
11 hours ago
Roger Alexander (Maricopa County Sheriff's Office Photo)...
KTAR.com

Suspect arrested in baseball bat beating of javelina in Surprise

A video posted of a wild animal being attacked by a man with a baseball bat led to an animal cruelty arrest in the West Valley, authorities said.
11 hours ago
(Getty Images Photos)...
KTAR.com

Beck, French band Phoenix bringing co-headline tour to Footprint Center

Eight-time Grammy-winning artist Beck and Grammy-winning French band Phoenix are scheduled to appear at Footprint Center on Aug. 11.
11 hours ago
(Wikimedia Commons Photo)...
KTAR.com

Scottsdale police say 2 more cars targeted with Molotov cocktails

Police in Scottsdale said Thursday two more cars were targeted with Molotov cocktails in the past week, bringing the total to four in January.
11 hours ago
Sarah de Carvalh, CEO of It's a Penalty. (Photo by Brittany Murray/Getty Images)...
Colton Krolak

Survivor, advocates bring awareness to human trafficking prevention in Arizona

A survivor and advocates in Arizona discussed how to spot signs and be better educated during national Human Trafficking Awareness Month.
11 hours ago
(Photo by Justin Sullivan/Getty Images)...
Kevin Stone

Here’s what Valley economists say about possible Phoenix housing market plunge

Local economists are saying a recent report projecting a 2008-like plunge in the Phoenix housing market is no reason to panic.
11 hours ago

Sponsored Articles

(Desert Institute for Spine Care photo)...
DESERT INSTITUTE FOR SPINE CARE

Why DISC is world renowned for back and neck pain treatments

Fifty percent of Americans and 90% of people at least 50 years old have some level of degenerative disc disease.
...
Quantum Fiber

Stream 4K and more with powerful, high-speed fiber internet

Picking which streaming services to subscribe to are difficult choices, and there is no room for internet that cannot handle increased demands.
...
Quantum Fiber

How high-speed fiber internet can improve everyday life

Quantum Fiber supplies unlimited data with speeds up to 940 mbps, enough to share 4K videos with coworkers 20 times faster than a cable.
Goodyear unveils state of the art telecommunications center