ARIZONA NEWS

Tempe offering new phone number to help people experiencing homelessness

Jun 16, 2023, 8:00 PM | Updated: Jun 19, 2023, 11:02 am

PHOENIX — Anyone who wants to help people sleeping on neighborhood sidewalks or private property can call a new phone number to access Tempe homeless solutions.

“We set up a line this last summer called the HOPE and CARE Line,” Tempe Director of Community Health and Human Services Tim Burch told KTAR News 92.3 FM’s Arizona’s Evening News. “We’ve already had on average about 100, 150 calls a week and about half of those are around and dealing with folks who are homeless.”

Call 480-350-8004 to reach the Homeless Outreach Prevention Effort (HOPE), a city-run volunteer group that helps people get back on their feet — and out of residents’ front yards or carports.

Many of the calls come directly from people experiencing homelessness who want to get off the streets. “This phone number is for everyone to be able to use,” Burch said. “We also set up an innovative reporting app.”

Best Tempe homeless solutions

Residents can download the 311 app on iPhone or Android. It’s part of the city’s “One Call to City Hall” service at 480-350-4311, which addresses various city-related problems from 7 a.m. to 5 p.m. on Mondays through Fridays. It’s not meant for emergencies; it’s more for reporting encampments.

“It really helps us track and clean all the debris and keep people safe and offer housing to anyone in our community who needs it,” Burch said.

On the other hand, the HOPE line is for people who need help. “We have more people who are calling, saying, ‘Hey, we just want to make sure that folks have water occasionally. Can you come out and do a welfare check on them?'” Burch said. “We’re really appreciative to all of our Tempe residents for keeping an eye out for their neighbors.”

Burch emphasized that the HOPE line is for both housed and unhoused people.

“If someone you know or love or lives with you is in a mental health crisis, you can call that line as well,” Burch said.

“We also know those types of things preempt or lead up to someone becoming homeless. So we’d like to work with folks before they find themselves in that situation.”

It’s not an emergency line, though. That would be the 2-1-1 Arizona service at (877) 211-8661. “The 2-1-1 actually routes calls to our crisis response team,” Burch said.

Those in search of more homeless assistance should check out KTAR News’ resource roundup here.

We want to hear from you.

Have a story idea or tip? Pass it along to the KTAR News team here.

Arizona News

(Mugshot courtesy of Tempe PD, file photo from Tempe PD Facebook)...

KTAR.com

Officers shoot suspect who allegedly rammed police vehicle at Tempe parking garage entrance

Two Tempe police officers fired at a suspect who allegedly rammed his car into theirs at a parking garage late Thursday night.

3 hours ago

Six people have died from heat-related causes in metro Phoenix this year. (AP Photo/Hassan Ammar, F...

Associated Press

At least 6 heat-related deaths reported in metro Phoenix so far this year as high hits 115 degrees

At least six people have died from heat-related causes this year so far in metro Phoenix, where the temperatures this week hit 115 degrees.

3 hours ago

Deleon Haynes, 19, was arrested in connection with two investigations after he was sentenced earlie...

KTAR.com

Court seeks to revoke Gilbert teen’s probation following new arrests

Deleon Haynes, the first adult sentenced in connection with East Valley youth violence, was arrested again by Gilbert Police on Friday.

3 hours ago

A Border Patrol agent leads a group of migrants seeking asylum towards a van to be transported and ...

Associated Press

Border Patrol reports arrests are down 25% since Biden announced new asylum restrictions

Border Patrol agents saw the third-fewest arrests of people illegally crossing into the U.S. in May of any month during the Biden presidency.

4 hours ago

A shelter in place in Buckeye was lifted after about two and a half hours. (@BuckeyeAZPD photo)...

KTAR.com

Shelter in place lifted in Buckeye after crews clean nitric acid spill

A shelter in place was lifted after about two and a half hours Friday evening after officials worked to contain a chemical leak in Buckeye.

5 hours ago

...

KTAR Video

Video: How giving to area food banks has a direct impact on Arizona children

Food Bank Fridays continues with Outspoken with Bruce and Gaydos. The guys up their goal, receive a donation from the Tunderbirds and hear the direct impact donations have on children in Arizona. Video: Jeremy Schnell and Felisa Cárdenas/KTAR News

6 hours ago

Sponsored Articles

...

Midwestern University

Midwestern University Clinic visits boost student training & community health

Going to a Midwestern University Clinic can help make you feel good in more ways than one.

...

Collins Comfort Masters

Here’s how to be worry-free when your A/C goes out in the middle of summer

PHOENIX -- As Arizona approaches another hot summer, Phoenix residents are likely to spend more time indoors.

...

Collins Comfort Masters

Here’s 1 way to ensure your family is drinking safe water

Water is maybe one of the most important resources in our lives, and especially if you have kids, you want them to have access to safe water.

Tempe offering new phone number to help people experiencing homelessness