ARIZONA NEWS

State agency helped Arizona consumers obtain $10M in restitution in 2022

May 11, 2023, 4:00 PM

(Pexels Photo)...

(Pexels Photo)

(Pexels Photo)

PHOENIX — A state agency in 2022 assisted Arizona consumers in obtaining over $10 million in restitution.

The Arizona Department of Insurance and Financial Institutions helped more than 5,000 consumers with insurance claim settlements, home warranty payments, surprise medical bill disputes and premium refunds last year.

Insurance claim delays, claim denial, unsatisfactory settlement offers and adjuster handling were the most common complaints handled, according to the department.

“An important part of DIFI’s mission is to work with the regulated-industry to settle consumer disputes,” DIFI Director Barbara Richardson said in a press release.

“DIFI’s consumer assistance team has produced outstanding results over the past year that have contributed significantly to its mission of protecting and educating consumers.”

DIFI offered these tips to ease the claims process:

  • Know your policy
  • Inventory your personal property
  • Use independent adjustors
  • Get an insurance check-up
  • Know your health care appeal rights
  • Keep in touch with your insurer
  • File your claim as soon as possible
  • Take notes
  • Keep records of your time and expenses
  • Mitigate damages
  • Ask questions about your claim
  • Don’t rush into a settlement

We want to hear from you.

Have a story idea or tip? Pass it along to the KTAR News team here.

Arizona News

(Twitter Photo/@AZGFD)...

Alex Weiner

Endangered Mexican wolf pups fostered in Arizona packs this month, wildlife officials say

Three Mexican wolf pups were fostered into a pack in Arizona in efforts to increase genetic diversity in the endangered wild populations. 

8 hours ago

(Facebook Photo/Dunkin')...

Brandon Gray

Here’s how you can get free coffee for a year at Mesa’s new Dunkin’ location

A new Dunkin' location is set to open in Mesa and some lucky customers will have the chance to get free coffee for a year. 

8 hours ago

In addition to the towers in the first phase, South Pier will have more housing units and retail th...

Ron Davis/Phoenix Business Journal

Developer secures large loan for multibillion-dollar Tempe Town Lake project

The developer of South Pier along Tempe Town Lake has secured a hefty loan to finance the completion of the first phase of the mixed-use project.

8 hours ago

(Facebook Photo)...

Associated Press

Mother pleads guilty after Arizona boy starves to death

An Arizona mother has pleaded guilty to murder and child abuse charges stemming from the death of her 6-year-old son who had been locked in a closet and denied food.

1 day ago

(AP Photo/Giovanna Dell'Orto)...

KTAR.com

Weekend wrap-up: Here are the biggest Arizona stories from May 26-28

Here are some of the biggest stories that headlined the Arizona news cycle over the busy Memorial Day Weekend.

1 day ago

Migrants get help with the CBPOne app from a Tijuana, Mexico city worker Tuesday, Jan. 24, 2023, in...

Associated Press

CBP One app assists asylum-seekers after end of Title 42

More than 79,000 people were admitted under CBP One from its Jan. 12 launch through the end of April.

1 day ago

Sponsored Articles

...

DAY & NIGHT AIR CONDITIONING, HEATING AND PLUMBING

Here are the biggest tips to keep your AC bill low this summer

PHOENIX — In Arizona during the summer, having a working air conditioning unit is not just a pleasure, but a necessity. No one wants to walk from their sweltering car just to continue to be hot in their home. As the triple digits hit around the Valley and are here to stay, your AC bill […]

...

SANDERSON FORD

Thank you to Al McCoy for 51 years as voice of the Phoenix Suns

Sanderson Ford wants to share its thanks to Al McCoy for the impact he made in the Valley for more than a half-decade.

...

Desert Institute for Spine Care

Spinal fusion surgery has come a long way, despite misconceptions

As Dr. Justin Field of the Desert Institute for Spine Care explained, “we've come a long way over the last couple of decades.”

State agency helped Arizona consumers obtain $10M in restitution in 2022