ARIZONA NEWS

Arizona Lottery resumes ticket sales after system crash

Jan 20, 2023, 7:58 AM | Updated: 4:09 pm

(Facebook Photo/Arizona Lottery)...

(Facebook Photo/Arizona Lottery)

(Facebook Photo/Arizona Lottery)

PHOENIX — The Arizona Lottery resumed ticket sales Friday, a day after a system crash brought sales and prize redemptions to a halt.

Scientific Games, the company that operate’s the state’s lottery game system, determined that the installation of two new games caused the outage Thursday morning, officials said.

Ticket sales were restored before noon Friday and Scientific Games worked with the Arizona Lottery to resume ticket checking and prize redemption a couple hours later.

The outage temporarily disabled retailers and the Arizona Lottery’s own customer service locations.

”We apologize to our lottery players, our retailer partners and lottery’s beneficiary community,” Gregg Edgar, the Arizona Lottery’s executive director, said in a press release Friday morning, before ticket sales resumed.

“Protecting the integrity of the lottery’s games is paramount to our operations. We are working diligently to bring our games back online as quickly and reliably as possible while keeping our players, retailers and beneficiaries top of mind.”

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Arizona Lottery resumes ticket sales after system crash