ARIZONA NEWS

Arizona’s Brnovich, other AGs want more rights for passengers when flights change

Dec 20, 2022, 8:00 PM
(File Photo by Kevin Dietsch/Getty Images)...
(File Photo by Kevin Dietsch/Getty Images)
(File Photo by Kevin Dietsch/Getty Images)

PHOENIX — Arizona’s Mark Brnovich is part of a bipartisan coalition of attorneys general who want passengers to get better treatment when airlines make unexpected flight changes.

“Even at their cruising altitudes, airlines are still not above the law,” Brnovich said in a press release Tuesday.

“It’s time for them to be held to similar consumer protection standards as other service industries.”

Brnovich is among 34 attorneys general who signed a letter to U.S. Department of Transportation Secretary Pete Buttigieg about proposals to regulate how airlines deal with flight cancellations.

“We are aware of the frustrations experienced by countless consumers whose flights have been canceled or delayed and the inadequate remedies that have been offered to them,” the letter says.

“In fact, our offices have repeatedly brought to the USDOT’s attention complaints from airline passengers impacted by the airlines’ cancellation or significant delay of their flights.”

The following items are among the proposals in the letter:

  • “USDOT should make clear that it will impose significant fines for cancellations and extended delays that are not weather-related or otherwise unavoidable.”
  • “USDOT should require airlines to provide partial refunds to passengers for any cancellation that results in a rescheduled flight which the passenger accepts but that is later, longer, or otherwise less valuable than the originally purchased flight.”
  • “USDOT should prohibit airlines from canceling flights while upselling consumers more expensive alternative flights to the same destinations.”
  • “USDOT should require that credits and vouchers for future travel that are provided by airlines in the event of cancellation can be used easily without inappropriate limitations.”

The attorneys general from the following jurisdictions joined Brnovich in signing the letter:

Colorado, Connecticut, Iowa, New York, Alaska, California, Delaware, the District of Columbia, Guam, Hawaii, Idaho, Illinois, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Northern Mariana Islands, Oregon, Pennsylvania, Rhode Island, South Dakota, Vermont, the U.S. Virgin Islands, Washington, Wisconsin and Wyoming.

We want to hear from you.

Have a story idea or tip? Pass it along to the KTAR News team here.

Arizona News

(Pexels Photo)...
KTAR.com

Police: Unidentified body found floating in Mesa golf course lake

A body was found in a lake on a Mesa golf course Tuesday morning, authorities said.
8 hours ago
(AP Photo/Cedar Attanasio)...
Griselda Zetino

Empty seats: Reversing chronic absenteeism rates in Arizona schools will take time

The rate of students missing too many school days spiked following the pandemic in Arizona, and now schools are on the hunt for solutions.
8 hours ago
(Lev Libeskind Rendering)...
Danny Shapiro

Mario Kart-themed apartment building coming to downtown Phoenix next year

Rainbow Road is among the most iconic Mario Kart maps and a developer plans to bring it to life in the form of an apartment building in downtown Phoenix.
8 hours ago
State Farm Stadium with Super Bowl XLVII logo on exterior in Glendale, Arizona....
Kevin Stone

Want to bet on Super Bowl? It’s legal in Arizona, but watch out for scams

It's perfectly legal bet on the Super Bowl and other sporting events in Arizona, but bad actors could be lurking with the big game in town.
8 hours ago
(Facebook Photo/Phoenix Union High School District)...
KTAR.com

Phoenix Union High School District revisiting campus security, hosting talks with public

A Valley school district that eliminated campus resource officers is again asking for community input on the role of police at school.
8 hours ago
(Photo by Michael Matthey/picture alliance via Getty Images)...
KTAR.com

Valley Boys & Girls Club uses esports to help kids make healthy choices

KTAR’s Community Spotlight focuses on the Boys & Girls Club of the Valley and the work to incorporate esports into children's lives.
1 day ago

Sponsored Articles

(Pexels Photo)...

Sports gambling can be fun for adults, but it’s a dangerous game for children

While adults may find that sports gambling is a way to enhance the experience with more than just fandom on the line, it can be a dangerous proposition if children get involved in the activity.
...
Day & Night Air Conditioning, Heating and Plumbing

Prep the plumbing in your home just in time for the holidays

With the holidays approaching, it's important to know when your home is in need of heating and plumbing updates before more guests start to come around.
(Desert Institute for Spine Care photo)...
DESERT INSTITUTE FOR SPINE CARE

Why DISC is world renowned for back and neck pain treatments

Fifty percent of Americans and 90% of people at least 50 years old have some level of degenerative disc disease.
Arizona’s Brnovich, other AGs want more rights for passengers when flights change