Twitter, others slip on removing hate speech, EU review says

Nov 24, 2022, 10:01 AM | Updated: Nov 26, 2022, 9:54 am
A sign at Twitter headquarters is shown in San Francisco, Friday, Nov. 18, 2022. (AP Photo/Jeff Chi...

A sign at Twitter headquarters is shown in San Francisco, Friday, Nov. 18, 2022. (AP Photo/Jeff Chiu)

(AP Photo/Jeff Chiu)

LONDON (AP) — Twitter took longer to review hateful content and removed less of it in 2022 compared with the previous year, according to European Union data released Thursday.

The EU figures were published as part of an annual evaluation of online platforms’ compliance with the 27-nation bloc’s code of conduct on disinformation.

Twitter wasn’t alone — most other tech companies signed up to the voluntary code also scored worse. But the figures could foreshadow trouble for Twitter in complying with the EU’s tough new online rules after owner Elon Musk fired many of the platform’s 7,500 full-time workers and an untold number of contractors responsible for content moderation and other crucial tasks.

The EU report, carried out over six weeks in the spring, found Twitter assessed just over half of the notifications it received about illegal hate speech within 24 hours, down from 82% in 2021.

In comparison, the amount of flagged material Facebook reviewed within 24 hours fell to 64%, Instagram slipped to 56.9% and YouTube dipped to 83.3%. TikTok came in at 92%, the only company to improve.

The amount of hate speech Twitter removed after it was flagged up slipped to 45.4% from 49.8% the year before. TikTok’s removal rate fell by a quarter to 60%, while Facebook and Instagram only saw minor declines. Only YouTube’s takedown rate increased, surging to 90%.

“It’s worrying to see a downward trend in reviewing notifications related to illegal hate speech by social media platforms,” European Commission Vice President Vera Jourova tweeted. “Online hate speech is a scourge of a digital age and platforms need to live up to their commitments.”

Twitter didn’t respond to a request for comment. Emails to several staff on the company’s European communications team bounced back as undeliverable.

Musk’s $44 billion acquisition of Twitter last month fanned widespread concern that purveyors of lies and misinformation would be allowed to flourish on the site. The billionaire Tesla CEO, who has frequently expressed his belief that Twitter had become too restrictive, has been reinstating suspended accounts, including former President Donald Trump’s.

Twitter faces more scrutiny in Europe by the middle of next year, when new EU rules aimed at protecting internet users’ online safety will start applying to the biggest online platforms. Violations could result in huge fines of up to 6% of a company’s annual global revenue.

France’s online regulator Arcom said it received a reply from Twitter after writing to the company earlier this week to say it was concerned about the effect that staff departures would have on Twitter’s “ability maintain a safe environment for its users.”

Arcom also asked the company to confirm it can meet its “legal obligations” in fighting online hate speech and that it is committed to implementing the new EU online rules. Arcom said it received a response from Twitter and that it will “study their response,” without giving more details.

Tech companies that signed up to the EU’s disinformation code agree to commit to measures aimed at reducing disinformation and file regular reports on whether they’re living up to their promises, though there’s little in the way of punishment.

Copyright © The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

AP

Associated Press

Shooting in Atlanta neighborhood kills 1 person, wounds 5

ATLANTA (AP) — A shooting in an Atlanta neighborhood Saturday evening killed one person and wounded five, police said. The Atlanta Police Department said several shots were fired during a dispute around 8 p.m. on the 17th Street bridge in Atlantic Station, The Atlanta Journal-Constitution reported. Police said the shooting occurred after a group of […]
22 hours ago
FILE - A lobster rears its claws after being caught off Spruce Head, Maine, Aug. 31, 2021. Environm...
Associated Press

Whole Foods decision to pull lobster divides enviros, pols

Environmental groups are at odds with politicians in New England in the wake of a decision by Whole Foods to stop selling Maine lobster.
22 hours ago
A crime scene is taped off at New Season Church in Nashville, Tenn., on Saturday, Nov. 26, 2022. Me...
Associated Press

Drive-by shooting injures 2 at funeral at Nashville church

NASHVILLE, Tenn. (AP) — A drive-by shooting in Nashville on Saturday injured two people as they and others were walking out of church from the funeral of a woman who was fatally shot earlier this month, according to police. Metro Nashville Police Department spokesperson Don Aaron said the afternoon shooting occurred outside New Season Church, […]
22 hours ago
FILE - Zion National Park near Springdale, Utah, is pictured on Sept. 15, 2015. A woman died and a ...
Associated Press

Woman dies on hike in Utah’s Zion Park, husband rescued

A woman died and a man was rescued after they were caught in extreme cold weather while hiking in Utah's Zion National Park.
22 hours ago
FILE - Nick Fuentes, far-right activist, holds a rally at the Lansing Capitol, in Lansing, Mich., N...
Associated Press

Trump faulted for dinner with white nationalist, rapper Ye

NEW YORK (AP) — Former President Donald Trump is renewing attention to his long history of turning a blind eye to bigotry after dining with a Holocaust-denying white nationalist and the rapper formerly known as Kanye West just days into his third campaign for the White House. Trump had dinner Tuesday at his Mar-a-Lago club […]
22 hours ago
Associated Press

12-year-old dies in Russian Roulette; murder charges brought

A 12-year-old boy is dead after playing Russian Roulette with peers in Jackson, Mississippi, police say. Jackson’s Deputy Police Chief Deric Hearn identified the boy as Markell Noah, according to reports by Mississippi-based WLBT-TV. Following the death officers arrested two juveniles and one adult Friday. Police say the two juveniles are being charged with murder […]
22 hours ago

Sponsored Articles

...
Day & Night Air Conditioning, Heating and Plumbing

Prep the plumbing in your home just in time for the holidays

With the holidays approaching, it's important to know when your home is in need of heating and plumbing updates before more guests start to come around.
(Photo via MLB's Arizona Fall League / Twitter)...
Arizona Fall League

Top prospects to watch at this year’s Arizona Fall League

One of the most exciting elements of the MLB offseason is the Arizona Fall League, which began its 30th season Monday.
...
Quantum Fiber

Stream 4K and more with powerful, high-speed fiber internet

Picking which streaming services to subscribe to are difficult choices, and there is no room for internet that cannot handle increased demands.
Twitter, others slip on removing hate speech, EU review says