Sally Beauty confirms second data breach

May 14, 2015, 5:12 AM

DENTON, Texas (AP) — The Sally Beauty chain confirmed Thursday that it has suffered its second data breach in just over two years.

The beauty products seller notified customers earlier this month that it was investigating reports of unusual activity on payment cards used at some of its U.S. locations.

Sally Beauty Holdings Inc. would not talk about the scope of the illegal intrusion Thursday because the investigation is ongoing. Its shares have fallen almost 5 percent in the past month.

“We are working diligently to address the issue and to care for any customers who may have been affected by the incident,” CEO Chris Brickman said in a printed statement.

The Denton, Texas, company said customers won’t be responsible for fraudulent charges that are promptly reported.

Customers who have concerns about their payment cards can call a customer service hotline at 1-866-234-9442 or email customerserviceinquiry@sallybeauty.com.

Sally Beauty had a security breach in March 2014 that affected the credit and debit card accounts of thousands of customers. The company offered one free year of credit monitoring and identity-theft protection to customers who may have been affected by that incident.

A number of retailers have been hit in recent years by damaging data breaches, most notably Target Corp., when some 40 million debit and credit cards were compromised.

There has been a push by consumer rights groups and others for retailers to upgrade their security. Banks and credit card issuers are already moving in that direction.

On Tuesday, JPMorgan Chase said that it will replace all of its customers’ debit cards with more secure chip-based cards nationwide and it expects to have chips on 70 percent of its debit cards by the end of 2015.

Sally Beauty sells and distributes products through 4,900 stores, including about 200 franchised units, in the U.S., the U.K., Belgium, Chile, Colombia, Peru, France, the Netherlands, Canada, Puerto Rico, Mexico, Ireland, Spain and Germany.

Copyright © The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Business

U.S. President Joe Biden, right, waves as he walks past Bavarian mountain riflemen and traditional ...
Associated Press

Biden, G-7 leaders huddle on energy, inflation, Ukraine war

ELMAU, Germany (AP) — President Joe Biden and his Group of Seven allies will huddle Sunday on strategies to secure energy supplies and tackle inflation, aiming to keep the fallout from Russia’s invasion of Ukraine from splintering the global coalition working to punish Moscow. Biden arrived in Germany’s picturesque Bavarian alps early Sunday morning for […]
23 hours ago
A staff member works at the Yuet Tung China Works, Hong Kong's porcelain factory, in Hong Kong, Wed...
Associated Press

AP PHOTOS: Hong Kong’s last hand-painted porcelain factory

HONG KONG (AP) — Step into Yuet Tung China Works, Hong Kong’s last remaining hand-painted porcelain factory, and you find yourself surrounded by stacks of dinnerware, each piece painstakingly decorated by hand with vibrant motifs of flowers, fruits and animals. Joseph Tso, the third-generation owner of the factory, and his small team are among the […]
23 hours ago
FILE - This Sept. 20, 2017, file photo shows a sign at the Disney store on the Champs Elysees Avenu...
Associated Press

Abortion ruling thrusts companies into divisive arena

The Supreme Court’s decision to end the nation’s constitutional protections for abortion has catapulted businesses of all types into the most divisive corner of politics. Some companies that stayed silent last month — when a draft opinion by Justice Samuel Alito was leaked to Politico — spoke up for the first time Friday, including The […]
23 hours ago
Police in riot gear surround the Arizona Capitol after protesters reached the front of the Arizona ...
Associated Press

Dueling narratives of Arizona protests ended with tear gas

PHOENIX (AP) — Protests outside the Arizona Capitol over the U.S. Supreme Court’s decision to overturn Roe v. Wade that ended with a volley of tear gas were variously described Saturday as either peaceful or driven by anarchists intent on destruction. Republican Senate President Karen Fann issued a news release describing it as a thwarted […]
23 hours ago
FILE - Spain's Prime Minister Pedro Sanchez gestures during news conference at the Presidential Pal...
Associated Press

Spain unveils emergency actions to curb soaring living costs

MADRID (AP) — The Spanish government has approved a package of emergency economic measures worth more than 9 billion euros ($9.5 billion) to try to temper the economic fallout from Russia’s invasion of Ukraine, Prime Minister Pedro Sánchez said Saturday. “This war, and its economic and social consequences, have produced an extraordinary uncertainty when it […]
23 hours ago
FILE - Local residents navigate the Amazon River near Leticia, Colombia, Sept. 7, 2019. Gustavo Pet...
Associated Press

New Colombian president pledges to protect rainforest

RIO DE JANEIRO (AP) — Gustavo Petro, Colombia’s first elected leftist president, will take office in August with ambitious proposals to halt the record-high rates of deforestation in the Amazon rainforest. Petro has promised to limit agribusiness expansion into the forest, and create reserves where Indigenous communities and others are allowed to harvest rubber, acai […]
23 hours ago

Sponsored Articles

...
Day & Night Air

Tips to lower your energy bill in the Arizona heat

Does your summer electric bill make you groan? Are you looking for effective ways to reduce your bill?
...
Arizona Division of Problem Gambling

Arizona Division of Problem Gambling provides exclusion solution for young sports bettors

Sports betting in Arizona opened a new world to young adults, one where putting down money on games was as easy as sending a text message.
...
Carla Berg, MHS, Deputy Director, Public Health Services, Arizona Department of Health Services

ADHS mobile program brings COVID-19 vaccines and boosters to Arizonans

The Arizona Department of Health Services and partner agencies are providing even more widespread availability by making COVID-19 vaccines available in neighborhoods through trusted community partners.
Sally Beauty confirms second data breach