Maine course: Error sends dumpling machine to wrong Portland

Jun 29, 2021, 7:41 AM | Updated: 9:39 am

PORTLAND, Maine (AP) — Trying to fill this dumpling order left one business in a pinch: A common but disruptive shipping error sent a custom dumpling-making machine manufactured in China to the wrong Portland in May.

The owners of Little Brother Chinese Food, which sells frozen dumplings in Portland, Maine, ordered a custom dumpling machine in March to help them fulfill demand, but an emailed shipping receipt delivered the bad news, the Portland Press Herald reported on Monday.

“We saw that it was headed for Tacoma, Washington, and then Portland, Oregon,” Richard Lee said. “We called them and they said, ‘It’s already in the water. We can’t do anything about it now.'”

Lee and co-owner Claire Guyer hired customs broker Oceanair, based in Boston, to help redirect the machine they hoped would fold some 3,000 dumplings a week for them.

Kelly L’Heureux, vice president of Oceanair, told the newspaper the error happens frequently — especially with smaller companies — and can be costly.

“They end up working with someone who either doesn’t ship a lot, or they could ship a lot but just don’t know their geography,” she said.

L’Heureux was able to file a required document, the import security filing, that directed the machine to be put on a truck to Maine, not Oregon, when it landed in Tacoma, Washington.

Lee said the cross-country shipping cost almost as much as the machine itself, though he didn’t tell the newspaper what the costs were. Now that the machine has arrived, Lee and Guyer are learning to use it.

“If we’re being honest, we thought the process would be like turning on a dishwasher,” they wrote in an email newsletter to customers, “but it’s actually more like playing an accordion.”

Copyright © The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

AP

This satellite image provided by the National Oceanic and Atmospheric Administration shows Tropical...
Associated Press

Florida monitors a growing Tropical Storm Ian in Caribbean

TALLAHASSEE, Fla. (AP) — Authorities and residents in Florida were keeping a cautious eye on Tropical Storm Ian as it rumbled through the Caribbean on Sunday, expected to continue gaining strength and become a major hurricane in the coming days on a forecast track toward the state. Gov. Ron DeSantis declared a state of emergency […]
23 hours ago
Brothers of Italy's Leader Giorgia Meloni attends the center-right coalition closing rally in Rome ...
Associated Press

Italians vote in election that could take far-right to power

ROME (AP) — Italians were voting on Sunday in an election that could move the country’s politics sharply toward the right during a critical time for Europe, with war in Ukraine fueling skyrocketing energy bills and testing the West’s resolve to stand united against Russian aggression. Polls opened at 7 a.m. (0500GMT). The counting of […]
23 hours ago
Associated Press

Today in History: September 25, Sandra Day O’Connor sworn in

Today in History Today is Sunday, Sept. 25, the 268th day of 2022. There are 97 days left in the year. Today’s Highlight in History: On Sept. 25, 1957, nine Black students who’d been forced to withdraw from Central High School in Little Rock, Arkansas, because of unruly white crowds were escorted to class by […]
23 hours ago
Foreign Minister of China Wang Yi acknowledges the audience applause after addressing the 77th sess...
Associated Press

China on Taiwan: ‘External interference’ won’t be tolerated

UNITED NATIONS (AP) — China underscored its commitment Saturday to its claim on Taiwan, telling assembled world leaders that anyone who gets in the way of its determination to reunify with the self-governing island would be “crushed by the wheels of history.” The language was forceful but, for Chinese leadership, well within the realm of […]
23 hours ago
Environmental Protection Agency Administrator Michael Regan announces a new federal office of envir...
Associated Press

Biden administration launches environmental justice office

WARRENTON, N.C. (AP) — President Joe Biden’s top environment official visited what is widely considered the birthplace of the environmental justice movement Saturday to unveil a national office that will distribute $3 billion in block grants to underserved communities burdened by pollution. Forty years after a predominantly Black community in Warren County, North Carolina, rallied […]
23 hours ago
People watch a news program showing a file image of a missile launch by North Korea at the Seoul Ra...
Associated Press

South Korea says North Korea test-fired missile toward sea

SEOUL, South Korea (AP) — North Korea fired a short-range ballistic missile Sunday toward its eastern seas, extending a provocative streak in weapons testing as a U.S. aircraft carrier visits South Korea for joint military exercises in response to the North’s growing nuclear threat. South Korea’s Joint Chiefs of Staff said the missile launched from […]
23 hours ago

Sponsored Articles

...
Children’s Cancer Network

Children’s Cancer Network celebrates cancer-fighting superheroes, raises funds during September’s Childhood Cancer Awareness Month

Jace Hyduchak was like most other kids in his kindergarten class: He loved to play basketball, dress up like his favorite superheroes and jump as high as his pint-sized body would take him on his backyard trampoline.
...
Day & Night Air Conditioning, Heating and Plumbing

Here are 4 signs the HVAC unit needs to be replaced

Pool renovations and kitchen upgrades may seem enticing, but at the forefront of these investments arguably should be what residents use the most. In a state where summertime is sweltering, access to a functioning HVAC unit can be critical.
...
Mayo Clinic Orthopedics and Sports Medicine

Why your student-athlete’s physical should be conducted by a sports medicine specialist

Dr. Anastasi from Mayo Clinic Orthopedics and Sports Medicine in Tempe answers some of the most common questions.
Maine course: Error sends dumpling machine to wrong Portland