Macy’s to close Tempe call center that employs 800

Jan 10, 2020, 1:15 PM | Updated: Jan 11, 2020, 8:41 am

(AP Photo)...

(AP Photo)

(AP Photo)

PHOENIX – Retail icon Macy’s will close a call center in the next few weeks in Tempe where at least 800 people are employed, according to reports.

The company will also close about 30 stores across the country in the coming months, Business Insider said Wednesday, citing a representative who said the East Valley center operations would be split between two out-of-state sites starting sometime in early February.

Eligible workers were to be offered severance and could transfer to the distribution center in Goodyear or one of its other stores.

The department chain has seven stores in the Valley, stretching from Gilbert to Glendale. No stores in Arizona were among the closures.

About a month ago, Macy’s was advertising for full-time jobs at the Tempe center.


The Wall Street Journal reported that while sales were down during the holidays, it wasn’t as big a drop as expected.

Macy’s runs about 680 stores, including Bloomingdale’s.

The first Macy’s opened in New York City in 1858 and became one of the largest stores on the planet.

Earlier this week, Pier 1 Imports announced it was closing up to 450 stores but hadn’t released a list of sites.

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Macy’s to close Tempe call center that employs 800