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Suns arena to enhance fan experience for guests with sensory needs

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PHOENIX — A new partnership will allow guests with sensory needs to have an enhanced experience at Talking Stick Resort Arena.

The arena and non-profit KultureCity on Wednesday announced a partnership that will provide items like noise-reducing headphones, fidget tools and verbal cue cards for guests in need at games, concerts and events.

As part of the partnership, arena staff was trained by medical professionals on how to recognize guests with sensory needs and how to handle a sensory overload situation.

“To know that families with loved ones who have a sensory challenge can now comfortably attend a basketball game or concert is truly a heartwarming moment,” Traci Johnson, executive director of KultureCity, said in a press release.

“Our communities are what shape our lives and to know that Talking Stick Resort Arena is willing to go the extra mile to ensure that everyone, no matter their ability, is included in their community is amazing.”

Guests with sensory needs who are an attending an event at the arena can download the free KultureCity app to view available sensory features and their location inside the arena.

KultureCity has created over 200 sensory-inclusive venues in three countries and has been involved with events like the Super Bowl, Pro Bowl and the MLB All-Star Game.

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