TSA names Phoenix Sky Harbor airport of year
Dec 3, 2014, 6:25 PM | Updated: Dec 4, 2014, 9:20 am
PHOENIX — The Transportation Security Administration named Phoenix Sky Harbor International Airport as its airport of the year during a November awards ceremony.
The TSA said Sky Harbor received the award because it showed more than 42 million annual passengers “exceptional courtesy and attentiveness” while maintaining a high level of security.
“We are honored to receive this award on behalf of those employees who, each and every day, work hard to ensure security and provide exceptional customer service,” Sky Harbor Acting Aviation Director Tamie Fisher said in a release. “We are proud of the efforts our TSA team has made to helping us achieve our goal of providing a world class airport experience to every customer every day.”
The award likely serves as a sign of improvement for the airport, as it came under fire last year for a high number of TSA complaints from disabled passengers, including the alleged harassment of a Phoenix woman wearing a prosthetic breast.