PHOENIX — We’ve seen them for years: Airlines have been keeping fares lower while charging fees for baggage and other things to make money.
Hotels are now following in the airlines’ footsteps. People are booking more deals on travel websites and, because of that, hotels have to keep their rates low to stay competitive. But how do they make money while keeping rates low? They charge fees for amenities customers may take for granted.
This year is looking like a record-breaker when it comes to resort charges. A new study by New York University said the hotel industry will receive an additional $2.25 billion in revenue thanks to the fees.
Louie Thiele of KTAR’s “The Travel Show” said hotels will charge guests extra for things like Internet, access to the fitness facility and even a towel at the swimming pool.
“The hotels make about an 80 to 90 percent profit on these fees,” said Thiele. “In other words, what they deliver for the money costs them very little.”
While the fees are showing up at more hotels, it seems the industry is working to keep them under wraps.
“These hotels are having to be very creative about what they name the fees,” said Thiele.
He said some hotels have a resort fee, while others call extra charges by another name. The Golden Nugget hotel in Las Vegas, for example, has something called the “downtown fee.” Guests are charged the fee and given what amounts to a coupon book. If they don’t use the coupons, they’re basically paying for the right to stay in downtown Las Vegas near the Freemont Street Experience.
Las Vegas hotels are the norm, not the exception when it comes to the new fees. The “Policies and Fees” portion of the Arizona Biltmore’s website lists a $28 per room nightly resort fee in addition to the room rate. Guests also have to pay a “departure fee” if they leave before their scheduled departure date.
Checking out the Arizona Grand Resort on Expedia, KTAR found it charges a $40 per night fee to use the Internet, fitness center and parking lot.
Thiele said there may be ways to drop the resort charge, but it’s not a guarantee.
“When you make your reservation, be sure to ask ‘Is there a resort fee?’ If there is a fee, ‘Can I opt out of it?,'” Thiele suggested. “If you are really upset about it, tell the front desk that you are not going to use any of those services, and you would like to have the resort fee removed from your bill. Sometimes, you’ll be successful.”
- Deciding when you need knee surgery
- Celebrating Fourth of July is much cooler in these AZ towns
- Top ten road trip bathrooms in America
- Six things causing a pain in your neck
- 5 things to make your summer move easier
- Three elements of a strong timeshare exit guarantee
- Stretches and exercises for carpal tunnel syndrome
- The best Major League ballparks have their own personality
- Comparing the best regular seasons: The '96 Bulls and '16 Warriors
- 3 Arizona road trips and the vehicles to get you there
- Colon cancer is preventable. Check these signs and symptoms to stay healthy.
- 6 of the biggest skin cancer myths
- Affordable small home makeover ideas
- Locals helping locals: 6 success stories you need to know about
- Sunscreen facts that could save your life
- 6 energy saving hacks for your home
- 5 tips for choosing a company to end your timeshare
- Overlooked water tips to save you money
- 5 of the most adored gentlemen in professional sports today
- The real danger of sitting at your desk
- Most surprising NBA playoff performances of the last 40 years
- 11 classic baseball movies you must see again
- Finally getting rid of fat: 3 methods that actually work
- 4 reasons cancer survivors should focus on food
- 5 spring cleaning spots everyone forgets
- 5 reasons to look forward to watching the D-backs this season
- Common virus attributed to spike in head and neck cancers
- 5 signs it’s time to end your timeshare ownership
- 3 most overlooked ways to keep your home healthy
- 6 ways the air in your home could be making you sick