PHOENIX — Police dispatchers in the City of Goodyear have made a big move.
No longer are they stuck in an old, 1,800-square-foot facility filled with power failures and flooding problems.
As of May 6, 911 operators are now fielding emergency calls from a brand new, 10,000-square-foot state of the art telecommunications center in a stand-alone building.
This means a number of benefits for residents with an emergency.
“You can be guaranteed the systems are going to work,” said Chris Nadeau, manager of the telecommunications center.
Nadeau said the Goodyear center received more than 100,000 calls last year.
“We will have the ability to train our staff better to handle those calls faster and the ability to ensure that we can turn that around faster to get whatever you need, police, fire or medical, faster,” he explained.
The new facility also includes a lactating room for nursing mothers, an exercise room, showers and a large break room. Nadeau said they have 12 operators and four supervisors who work 10- to 12-hour shifts.
It also contains an Emergency Operations Center, in case of a major event, such has urban wildfires or catastrophic flooding.
The facility is also designed to serve Goodyear’s plan for growth and expansion for the next 30 years.
- Telecommuting: 5 tips to make it work for employers and employees
- See how top CFOs feel about economic growth in the Valley
- Migraine myths that keep patients from effective treatments
- Here’s why Gaydos went tankless with his water heater
- 12 things to watch before the Oscars
- Bocce ball and basketball: How you can help Arizona's Special Olympics athletes
- Tips on building the best wine room in Arizona
- Avoid the nightmare: 6 tips to choose a great contractor
- Breast cancer: Improved testing and treatments means more survivors
- Best and worst of Super Bowl commercials
- Failed back surgery: New hope for patients living in pain
- Ticking time bombs: Telltale signs your water heater is about to explode
- Reading glasses could be a thing of the past
- 6 cool ways teachers are using technology in the classroom
- Emerging tech jobs in Phoenix and how to get one in 2017
- 4 top treatments athletes use for pain
- Emergency! What to do when bathrooms flood
- Operation Santa Claus needs holiday help
- This college bowl season is likely to be epic
- Arizona kids in crisis: How you can help
- 11 holiday classics for the ultimate movie marathon
- New treatment offers hope for migraine sufferers
- 11 stadiums to watch your favorite football team
- Shopping for a TV? Best models for 2016
- The new beer pairing guide for holiday foods
- Avoid this holiday plumbing disaster in your home
- 7 tips to avoid holiday weight gain
- New treatments mean better prostate cancer survival rates
- 5 of the scariest things found in drains
- 6 tips to create the best family movie night