PHOENIX — Four national cellphone companies are offering a new way to report an emergency to police.
Verizon, AT&T, T-Mobile and Sprint are offering a service that allows customers to text 911. Doing so will route the emergency message directly to local police. The agency then gets your text along with information about your location.
The catch is that many police agencies, including those in Arizona, aren’t using the system yet. One of those that has yet to adopt is the Arizona Department of Public Safety.
“It is in the works, but it’s something that’s going to take a long time,” said Carrick Cook, public information officer for DPS.
He said that even when the system gets set up, DPS would rather have you call 911 instead of texting.
“We need to talk to people, and have them explain to us where it is,” Cook said. “We may have questions for people. That’s where 911 texts would not be appropriate.”
Cook said it takes longer to text than to talk. He said it will likely take police longer to respond to a problem when someone texts instead of calls.
And there are also dangers with texting while driving.
“Texting is a distraction. Manipulating your phone is a distraction,” said Cook. “We encourage 911 calls.”
- 6 tips to create the best family movie night
- New bone marrow procedure holds promise for healing pain
- The best places to celebrate Fall in Phoenix
- Infamous athletes who did the most time for their crimes
- Diet, exercise and aspirin: 3 tools to fight colon cancer
- 2016 baseball highlights, bloopers and blunders
- See how CFOs really feel about business in the Valley
- The best television shows on the internet
- A preseason guide to avoid holiday weight gain
- The 5 worst things you could do for your roof
- 6 coolest things brewing in Arizona
- The virus that keeps head and neck cancers on the rise
- State Fair ‘Kid Reporter’ has all the angles covered
- 4 important things to know about timeshare maintenance fees
- Signs of delayed car crash injuries
- The truth about sports concussions
- The Alzheimer's epidemic: Facts you need to know
- The season is here, keep your Fantasy Football team strong all season
- 8 TV shows you can't miss this fall
- Football is here: 6 tips to make this your best season ever
- Gameday recipes and beers to match
- 6 reasons the Cardinals are driven to win the Super Bowl
- The Pac-12 football season nears kickoff
- Tips to get ready for a pain-free golf season
- Protect your family with these 7 home security features
- How to train like an Olympic swimmer
- 2016 Olympics: A guide to must-see TV events
- The bride's guide to feeling your best on your wedding day
- Deciding when you need knee surgery
- Celebrating Fourth of July is much cooler in these AZ towns