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Updated Mar 14, 2014 - 4:49 pm

Analysis shows soaring Arizona abuse caseloads

PHOENIX — A new analysis presented Friday to members of the Legislature’s
Child Protective Services oversight committee shows Arizona’s child welfare
system experienced a greater caseload increase than all but one state in the 10
years ending in 2012, while most states saw decreases.

University of Chicago researcher and former federal child welfare commissioner
Bryan Samuels’ review of state and federal data also found the response time in
Arizona for child abuse and neglect complaints soared from 63 hours to nearly
250 hours between 2009 and 2012.

Samuels said the data he reviewed at the request of state officials working to
overhaul the broken system showed Arizona’s child welfare system became
overwhelmed as caseloads soared. That led to a large increase in the amount of
time children were in the system before being reunified with their families or
placed in permanent homes.

“The big finding here is that as the system has grown in size, it has
struggled to move children who would otherwise have moved out of the system when
it was less busy out of the system,” Samuels said. “So you have fewer children
exiting and when they exit, they exit having been in the system longer than they
would have been before.

That means abused children are more traumatized face longer periods of
instability, he said.

The findings show Arizona’s system is beyond capacity, and state officials will
have to either add that capacity or come up with new strategies to lower

Samuels said the analysis suggests Arizona didn’t adopt strategies to lower
caseloads, including preventative care early on that would prevent removals,
better analysis of incoming reports to limit removals and follow-up care. States
that did that saw better results.

The findings about high caseloads were no surprise to the oversight committee,
created in 2012 to focus on fixing the system. That charge became more urgent
when more than 6,500 uninvestigated abuse and neglect reports were revealed in

Gov. Jan Brewer ordered CPS pulled from its parent agency in January and
created a Cabinet-level post to oversee it. A panel she created that includes
lawmakers, the head of the new agency, Brewer’s chief of staff and others are
working on legislation to make that executive order permanent and have been
gathering information.

What did surprise even Charles Flanagan, chosen by Brewer to lead the agency,
is that the data Samuels presented even existed.

“I didn’t know that we had access to this before this day,” Flanagan said,
noting the reports Arizona has been producing don’t allow adequate tracking of
performance or outcomes that Samuels’ work provides.

The separate working group that has been meeting to rewrite the CPS laws
expects to produce final legislation by May 1.

“As you can tell we’re digging in to all the different parts of the process in
CPS and child protection that have been brought up as problematic,” said Sen.
Nancy Barto, R-Phoenix, who sits on the oversight committee and the CPS reform
group writing the new law. “It’s going to take time. The draft is really

Rep. Kate Brophy McGee, another member of both committees, said she’s looking
at relatively minor changes so the system isn’t shocked. She said the current
agency hasn’t been following existing state law and relies on poorly written and
followed rules.


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