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Blind woman’s lawsuit settled against Phoenix’s SuperShuttle

PHOENIX — Federal authorities have reached a settlement with a Phoenix-based shared-ride transportation company accused of discriminating
against a blind woman.

The U.S. Justice Department determined that SuperShuttle violated the Americans
with Disabilities Act by forcing a blind person with a service dog to ride in a
separate van.

Authorities said the shuttle company also charged the blind woman a higher rate
than other people who are allowed to share a van and pay a reduced fare.

It wasn’t clear when the incident occurred.

Under the terms of the settlement announced Wednesday, SuperShuttle will adopt
a revised service animal non-discrimination policy.

The company also will train all employees and independent contractors on the
requirements of the Americans with Disabilities Act and pay $1,000 in damages to
the woman, who wasn’t identified.


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