PHOENIX — Federal authorities have reached a settlement with a Phoenix-based shared-ride transportation company accused of discriminating
against a blind woman.
The U.S. Justice Department determined that SuperShuttle violated the Americans
with Disabilities Act by forcing a blind person with a service dog to ride in a
Authorities said the shuttle company also charged the blind woman a higher rate
than other people who are allowed to share a van and pay a reduced fare.
It wasn’t clear when the incident occurred.
Under the terms of the settlement announced Wednesday, SuperShuttle will adopt
a revised service animal non-discrimination policy.
The company also will train all employees and independent contractors on the
requirements of the Americans with Disabilities Act and pay $1,000 in damages to
the woman, who wasn’t identified.