Is letter from United Airlines customer service careless or tasteless?
Aug 6, 2014, 5:55 PM
This is the story that YOU wanted to hear us talk about! It received 53 percent of the vote in our Radioactive poll!
Airline companies probably get so many complaints a day, it’s got to be hard to keep up.
But with this letter, it’s like United Airlines isn’t even trying.
A Redditor posted the following letter that she received after having a bad experience with the company: