That’s The Spirit
May 10, 2012, 3:20 AM | Updated: Jun 5, 2012, 3:27 am
Hey Spirit Airlines! Would you just give me an outside chance to like you?
I mean, when you got here just last December, a number of us greeted you warmly and expressed delight that Mesa Gateway Airport had added your service and destinations to the established Allegiant Airlines. I’m crazy about Mesa Gateway as an alternative to the massive Sky Harbor and we’ve flown Allegiant comfortably and punctually a number of times.
My wife and I have often talked about flying Spirit to several locations, but supporting you as a new Valley business is getting more difficult with each news story we hear. Your announcement about charging $100 per carry on bag, under any circumstances, gave me whiplash.
It reminds me of Bill Bidwill bringing the Cardinals here from St. Louis and greeting football fans in the Valley to an instant increase ticket prices. Mr. Bidwill has changed. Considering the fact that you have also had bad press from the way you handled a refund to a dying veteran, maybe you should consider making some changes too.
Like in your public relations department.
I’m Pat McMahon.
