When a problem pops up with your computer and you want to find the tech support number, Google’s a good place to find it, right?
A growing number of people are being victimized when they call what they believe to be legitimate numbers for tech support that they found in a search.
For instance, searching for ‘Norton Antivirus Tech Support’ displays mostly companies posing as tech support that have nothing to do with Norton software.
Some even post toll free numbers in the ads, knowing that some will simply call the first number that appears when they search.
One elderly woman was scammed out of $7,000 over a year’s time because she thought she was working directly with Norton.
The best way to make sure you’re getting the official support resources for any company is to manually type their address and add the word support to the end.
In Norton’s case, you’d type norton.com/support
I’ve got more tips for avoiding this growing scam.
- Is it safe to install iOS 11? Are there options if I don't like it?
- This is the difference between the deep web and the dark web
- Using 'smart firewalls' critical to keep internet-connected devices safe
- Tips for businesses for managing mobile devices
- Do Russian ties mean I should uninstall Kaspersky antivirus software?