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Arizonans frustrated by unrelenting robocalls may soon find some relief

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PHOENIX — Arizonans who are growing increasingly frustrated with robocalls may soon be able to find some relief.

Arizona and 39 other states have created a bipartisan group to stop or reduce those unrelenting robocalls.

The group of 40 state attorneys general will review the technology that major telecom companies are hoping to use to combat illegal robocalls.

“This is something that is so frustrating to all of us. Everyone I know complains to me about this. I get these calls, I get really annoyed,” Attorney General Mark Brnovich told KTAR News 92.3 FM’s Arizona’s Morning News. 

Brnovich said the group has to work “using technology (to) figure out a way to minimize robocalls and illegal telemarketing.”

“I mean, we’ve got to do everything we can. …It’s just really annoying,” he added.

Brnovich, who sits on the executive committee for the group, said it is working to accomplish several goals.

Those goals are understanding how technology can be used to block some or most of these calls, pushing telecom companies to expedite the best solutions for consumers and determing whether states should make further recommendations to the Federal Communications Commission.

“Technology helped create this problem and hopefully technology can help solve it,” he said.

But consumers won’t be able to dodge all calls: Brnovich said calls for political organizations or charities can not be blocked, even if callers are on the “Do Not Call” list.

Anyone who believes they have been the victim of consumer fraud can call the attorney general’s office in Phoenix at 602-542-5763 or in Tucson at 520-628-6648.

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