Top 4 characteristics of an award-winning remodeling company
When your dream home is on the line, you don’t want to take risks in hiring someone to run the show. Knowing what to look for can help you make sure you get exactly what you want — and aside from the obvious requirements of skills and knowledge, there are certain traits that make some companies stand out above others.
A highly sought out award and honor for this industry is to be a part of the Remodeling Big50, which is an annual list of 50 companies who have set exceptionally high standards for professionalism and integrity through exemplary business practices, craftsmanship, and impact in their community or the industry at large. Only 1.6 percent of all remodeling companies in the nation have received this award and a 2018 winner is located right in our backyard, TraVek Inc.
Here are four essential characteristics that set great remodeling companies apart from the good ones.
Community involvement and awareness
An outstanding remodeling company knows the importance of being involved in the community and promoting education and professionalism within the industry. Therefore, you might lean toward a company that’s actively involved in the National Association of the Remodeling Industry (NARI).
For example, certain companies actively participate in NARI and hold monthly meetings designed to educate others on raising the bar in the remodeling industry.
“We want to do all we can to be a part of an organization that offers resources for those who want to establish great reputations and raise the expectations among the community as to what they can expect from a great remodeler,” said a spokesperson for TraVek Inc, one remodeling company which participates in NARI and 2018 Big50 winner.
“By raising the bar, the driven companies will rise up and perform to higher standards.”
People who care about people
As in any industry, you can learn a lot from a company by how it treats people — especially its customers.
TraVek Inc. reaches out to clients by holding monthly seminars dealing with topics that interest community members at large — most of which have nothing to do with remodeling. Topics and classes may range from health and wellness to financial advising, estate planning or even painting.
“These seminars are not only educational, but they also provide a time for people to reach out and touch someone, to connect with others,” the company said.
Effective systems and processes within the company
For high-quality craftsmanship to be delivered in the field, a lot of work has to happen inside the company first.
The National Association of Home Builders recommends that your search for a good contractor include someone with excellent communication skills. To avoid a breakdown
in communication between the business and the customer, a good company will work to ensure that systems and processes are in place to help things run smoothly.
The best remodeling companies hire people who align with the company’s ideals. For this reason, many companies choose to screen potential employees by administering personality assessments that can help determine whether someone will be a good fit.
TraVek Inc. uses DiSC assessments to ensure it gets what it’s looking for in an employee.
“When we hire someone, we want to make sure that we can communicate with them the way they want [and] need to be communicated with,” the company said. “This also helps us determine whether or not they’d be a good fit for our culture.”
If you’re in the process of remodeling your home, let TraVek Inc. be the company you choose to help you realize your dreams. To schedule an in-home consultation, call or contact TraVek Inc. today.
Recently selected by Remodeling magazine to join the Remodeling Big50, TraVek Inc. is a family-owned and operated design-build remodeling company, specializing in kitchens, baths, additions, guest houses and elderly living space.