Dallas-based company that aims to re-invent self-storage expands to Phoenix

PHOENIX — A company that is re-inventing the way the self-storage industry works recently expanded to Phoenix.

The Dallas-based Callbox Storage opened an 80,000-square-foot facility near Phoenix Sky Harbor International Airport earlier this month.

Kyle Bainter, CEO and co-founder of Callbox Storage, said his company makes it possible for customers to store their items without having to visit the facility.

“We go to the customers’ home and we do all the heavy lifting. The customer doesn’t have to do that,” he said.

“We put a bar code and take a photo of each item going to storage. We load our truck and then take the items to our storage facility.”

Bainter said customers will then get a photo inventory of all their items in storage and they can use their cell phones, computers or tablets to look through the items. They can click on the items they want back and the company will have them delivered.

“For customers, what’s really nice is they never have to step foot in a storage facility again,” he said.

Bainter and co-founder Dan Slaven launched the company a few years ago to make storage more convenient while keeping prices in line with traditional self-storage facilities.

The company’s most popular service – renting a 10-foot by 10-foot space that can fit up to two bedrooms’ worth of furniture – costs $178 per month.

Phoenix is the first city it expanded to outside of Texas.

“The big market that stuck out to us the most based on growth was Phoenix – it’s growing tremendously,” Bainter said, explaining why the company decided to expand to Phoenix.

He said the increasing home prices and the growing population in the Phoenix metro area also was appealing.

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