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Updated Nov 20, 2012 - 6:32 am

Arizona BBB warns against ATM scammers

During the holidays, scammers use ATMs in an attempt to steal both money and identities from unsuspecting consumers, the Arizona Better Business Bureau said.

One way thieves steal information is by mounting tiny cameras on stand-alone ATMs.

"We recommend going to an ATM that is located within a bank location or branch," said Myriam Cruz with the Arizona BBB. "Try not to use the stand-alone ATMs that are poorly lit or they're away from the stores or where consumers normally transit."

Thieves also can replace the ATM PIN pad with a false one.

"If it doesn't look right, just give it a wiggle to see if it's loose," said Cruz, adding that the proper PIN pad will fit snugly.

In addition to covering the PIN when entering the number, Cruz said consumers should keep a close eye on their statements and contact their bank if they notice anything out of the ordinary.

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About the Author


Martha is the traffic controller in the KTAR newsroom. Her full time role is that of Assignment and Breaking News Editor of KTAR News. She oversees daily Breaking News planning and over-the air execution, and puts together the elements that make it happen. She gathers and distributes daily news assignments to reporters and editors. She also reports on a daily basis, anchors news afternoons 1-2p and fills in as anchor occasionally during other time slots. She began working at KTAR in the winter of 2012 as Desk Editor and was promoted to oversee Assignments and Breaking News in 2014. During that time, she received two awards as a journalist. The first was the 2013 APTRA Awards, where she took home 2nd place for Best Serious Future in the "Recycled Orchestra." The second was a 2014 Edward R. Murrow Award for her collaboration in KTAR's Voice for a Better Arizona Series: Immigration - seeking solutions. In her piece, Martha profiled two Arizona sisters looking for the DREAM. Martha was born in Mazatlan, Mexico. She moved to Arizona in 1996 with her parents and younger sister and has lived here since. She attended Barry Goldwater High School in Phoenix and graduated from the Walter Cronkite School of Journalism and Mass Communications at Arizona State University in Tempe. Prior to working at KTAR news she worked in news and production at Univision Arizona in Phoenix. She also supervised the marketing, catering and public relations department at Hotel Araiza, 5-star hotel in Mexicali, Mexico. She has also been a personal trainer and aerobics instructor. When she isn't in the newsroom or behind the microphone Martha is an avid gym-goer and marathoner. She trains for two races a year and enjoys taking group exercise classes, such as kickboxing, indoor cycling and weight lifting. Martha is married and lives in Surprise, AZ with 2 dogs, Tasha and Elsa, and a cat, Sammy.

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